Maria Ferrer Email & Phone Number

London, England, United Kingdom

- Create and implement internal communication strategies and KPIs that align with the organization's goals and values.- Produce engaging internal communication content and ensure it is consistent with the organization's branding.- Oversee the company intranet, distribution channels, and communication platforms ensuring they are updated, and contain.

London, United Kingdom

- Responsible for the commercial project for my activity and actions taken to satisfy my customers achieving a reduction of the contact rate by 4 points- Recruited, trained, managed and developed 28 team members- Challenged the team organization by increasing our availability to customers almost 24/7 while being present in more convenient channels (chat.

London, United Kingdom

- Responsible for accounting tasks such as booking invoices, validating weekly payments and expenses, depositing cash and cheques, reconciling payments, forecasting and analysis, preparation of weekly and monthly reports and monthly/yearly closings- Creator of the first Omni commerce report providing visibility to the stores about their online performance.

Sheffield, United Kingdom

- Managed the profit and loss account of my department and set the yearly economic objectives- Guarantee sustainability of my department through forecasting and putting in place commercial actions- Recruited, trained, managed and developed 8 team members while achieving an annual TO of £1.5 million (TO growth of 18%)- Manage all HR processes by maintaining.

Sheffield, United Kingdom

- Satisfy customers by selling products/services and offering a solution to their needs- Ask to become store delivery manager due to great performance, providing an increase of the efficiency rate on the delivery process - Guarantee stock availability