Frank Coppa Email & Phone Number

Notting Hill

Notting Hill

I have the privilege of managing a range of Key Accounts in the Higher Education space. My area of responsibility covers form Universities, TAFE Institutions, University Affiliated Organisations, and Specialist Medical Institutions. CompNow is a premium Apple, Microsoft Surface, HP & Lenovo Reseller who also offers Managed Services, Customised Procurement.

Notting Hill

A challenging and dynamic role which adds significant value to Comp Now's operational capabilities and overall operational excellence. Managing a team of Internal Sales Representatives across four states, my team is responsible for managing the back office tasks generated by the wider team of 30 BDM's, as well as quotes / orders and applicable followup.

Notting Hill

Working in a team of delivery specialists, our aim is to ensure that our customers' orders are managed and fulfilled in a timely manner.

Victoria, Australia

Cremorne

eStore.com.au was acquired by Shoply early in March 2015. I am moving across to manage the Operational aspects of eStore & Warcom, which includes all aspects of Customer Service, Product Delivery & Post Sales related processes.

Mt Waverley

CSW-IT Mt Waverley

The core responsibility of this role is to build strong relationships with all existing customers and ensure that our products and services are well represented within each account. This is achieved by building trust with our BDM’s and customers, delivering on what I promise and by keeping clear lines of communication. I manage two Account Managers whose.

Focused on undertaking specific projects to improve efficiency and costs as defined by the Executive Team. This incorporates ensuring that policies are up to date and effective, identification and co-management of business improvements, including setting KPI’s and goals with business managers as well as accurate and timely reporting on responsibility areas.

CSW has a same day dispatch policy for all orders placed before 2:00pm which results in a fast paced, customer focused environment in the Warehouse; receiving and dispatching an average daily output of 350 consignments to different customers across all states in Australia. I worked closely with my team of 4 to create a system whereby someone always checked.

Engineering

Education record

Education record