Fernando Queirós Email and Phone Number
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I’m a skillful Information Systems professional, with over 30 years of experience, with a demonstrated history of working in domains related with Business Development; Sales; Customer Service Management; Business Unit Management; Digital Transformation; GRC - Governance, Risk and Control; IT Auditing; Information Security; Data Privacy and Document Management.I started my career in a Xerox Partner as a Sales Representative of office equipment’s and IT Systems, and after I played roles such as IT Teacher (I still love to teach!), Systems Engineer, Pre-Sales Specialist, Project Manager, Business Unit Manager, Engagement Manager and Account Executive - the last focusing in the Portuguese Industry and Services Sector to leverage the Digital Transformation initiatives according our Customer's business and strategic objectives.Currently I’m leading a Customer Success Program in Axians Portugal.In all these different roles and challenges, the CUSTOMER was (and still is) always my main focus!Additionally, from the last 10 years, I teach in the LISS (Lusófona Information Systems School) MBA "Information Systems and Entrepreneurship" the disciplines of IT Governance and Risk Management.I’m an Engineer in Electronics and Telecommunications, from ISEL, and also achieved several certifications, as Certified Project Management Associate Level D from IPMA®, Certified Information Systems Auditor (CISA®), Certified in the Governance of Enterprise IT (CGEIT®), Certified in Risk and Information Systems Control (CRISC™) and COBIT® 5 Foundation (APM Group) from ISACA®, ITIL® Versions 2, 3 and 4 Foundation, ISO/IEC 20000 Consultant, KOFAX® Technologies and NOVELL Networks.
Axians
View- Website:
- axians.com
- Employees:
- 4168
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Grc - Governance, Risk And Compliance Senior ManagerAxiansLisbon, Pt
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Customer Success Program ManagerAxians Apr 2021 - PresentLisbon, PortugalLeading an internal transformation program regarding the Customer Service Management, focusing on the 4 fundamental dimensions: People, Processes, Technologies and Partners.
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Account ExecutiveAxians Mar 2018 - Mar 2021Lisbon Area, Portugal▪ Accountable for the Customer relationship ▪ Development of Account Plans / Business Plans, aligned with Customer's goals and requirements, as well with my Company strategic goals;▪ Identification of new opportunities (prospecting) in current and new Customers ▪ Qualification of business opportunities▪ Qualification of new Customers▪ Compliance with the Customer’s compliance obligations, strategic goals and market trends ▪ Definition of the competitive strategy to address the business opportunity involving internal practices, internal business units, technological strategic partners, sub-contractors, and any other stakeholders▪ Delivery of business proposals that satisfy the requirements and goals of our Customers, in compliance with Axians Policies and Processes (Risk and Compliance Policies, templates; among others)▪ Monitoring the decision phase, with discussion of the proposed solution, negotiation and, when applicable, review the technical and/or financial proposal to try to achieve our Customer’s goals and budget▪ Discussion and negotiation of contractual clauses▪ Validation of customer orders and the ability to place them▪ Accountability for the Project Direction▪ Accountability regarding the selection whenever necessary that the solution presented to each Costumer is in line with the Customer needs, strategy, requirements, market trends, among others▪ Leadership in all phases of the business development cycle
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Engagement ManagerAxians Jan 2017 - Feb 2018Lisbon Area, PortugalEngagement Manager for African Market (except Angola and Mozambique)▪ Business Strategy and Development▪ Financial Management▪ Partner Management▪ Technical and Manufacturer Partner Management▪ Project Director▪ Business Proposals for International Tenders financed by the World Bank▪ Events Management
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Invited TeacherLiss - Lusofona Information Systems School Oct 2011 - PresentLisbon Area, PortugalMBA SISTEMAS DE INFORMAÇÃO E EMPREENDEDORISMOMore info: https://liss.ulusofona.pt/executivos/mba-si/I'm responsible for the "IT Governance" and "Risk Management" subjects, based on the most relevant International Frameworks and Standards as for instance ISACA CobiT, ISO 31000 and others. -
Head Of It Management Business UnitNovabase Mar 2015 - Dec 2016Lisbon Area, Portugal▪ Financial Management of the Business Unit▪ Operational Management of the Business Unit▪ Partner Management▪ Projects and Commercial 4Cast▪ Development of the IT Management offer▪ Participation in sales cycles with sales teams▪ Analysis and design of solutions and services▪ Development and presentation of Business Proposals▪ Coaching and Management of Human Resources▪ Project Director -
Design Thinking CoachNovabase Jan 2012 - Dec 2015Lisbon Area, PortugalPreparation and delivery of Design Thinking sessions to Company resources and in some cases to Customers
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Head Of Managed Services And It Management Business Development @ AngolaNovabase Jun 2014 - Mar 2015Luanda, Angola | Lisbon, Portugal▪ Development of the Managed Services offer in Angola▪ Development of the IT Management offer in Angola▪ Participation in the sales cycles with Sales teams in Angola▪ Analysis and design of solutions and services▪ Development and discussion of Business Proposals
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Head Of It Management Business DevelopmentNovabase Jul 2013 - May 2014Lisbon Area, Portugal▪ Development of the IT Management offer▪ Participation in sales cycles with Sales team▪ Analysis and design of solutions to address commercially with the customers ▪ Development and discussion of Commercial Proposals▪ Team Management▪ Partner Management▪ Management of the IT Management Business Unit
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It Governance & Auditing (Itga) ManagerNovabase Jul 2012 - Jun 2013Lisbon Area, Portugal▪ Design and implementation of solutions related to management systems: Corporate Governance of IT (ISO / IEC 38500); IT Service Management (ITIL, ISO / IEC 20000); Information Security (ISO / IEC 27001, ISO / IEC 27002); Information Security Risk Management (ISO / IEC 27005; ISO 31000); Business Continuity Management (BS 25999)▪ Design and implementation of IT Processes, with Security Controls, according to Service Management and IT Governance, in compliance with the above international standards and the CobiT framework - Control Objectives for Information and Related Technology▪ Support to the functional and technical specification of technology platforms that sustain management and process implementation solutions▪ Definition of IT Risk Management and Information Security Risk Methodologies in accordance to ISO / IEC 27005 and ISO 31000▪ Auditor and trainer▪ Development of the IT Governance & Audit offer▪ Project Management▪ Project Direction▪ Team Management ▪ Specialized Advisory▪ Management of the IT Management Business Unit
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Senior Consultant / Project ManagerNovabase Jan 2005 - Jun 2012Lisbon Area, Portugal▪ IT Audit / Internal Control▪ Project / Team Management▪ Consulting in: Operational Risk Management (ISO 31000 and RAM: Risk Assessment Model, for the Bank of Portugal); ISO 20000 (IT Service Management) standard; ISO 27001 (Information Security Management) standard; ITIL V2 & V3 (IT Infrastructure Library); Internal IT Control Framework (CobiT); SOX (Sarbanes-Oxley) Compliance
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Senior ConsultantNovabase Mar 2000 - Dec 2004Lisbon Area, Portugal▪ Team Management▪ Functional analysis of BPM systems▪ Functional Analysis of Document Management Systems▪ Consulting in process automation, digitization and documents projects and document management
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Pre-Sales SpecialistXerox 1998 - 2000At XEROX PORTUGAL, accomplished the functions of Systems Analyst and Pre-Sales Specialist. Was responsible by all the technical pre-sells cycle, projects implementation and support, which fall upon high volume printing systems. Objectives included the reach of selling targets. -
Systems EngineerKodak 1994 - 1998Accomplished the function of Systems Analyst and Pre-Sales Consultant. I was responsible for the development, implementation, customization, maintenance and customers training in the Kodak Business Imaging Systems (Documents scanning and Microfilm). -
TeacherGalileu - Especialistas Em Tecnologias De Informação 1992 - 1994Prepared and taught curses of the European Social Fund for local networks and hardware technicians. Those courses had an average duration of 3 months and a theoretical and practical component, which included subjects like communication networks, microprocessors design and programming, IBM-PC architecture, communication protocols, digital systems architecture, network operative systems and programming in “C” language. -
Sales ConsultantXecompex 1990 - 1991Accomplished the function of Sales Consultant of information systems at XECOMPEX, a XEROX Portugal authorised dealer.
Fernando Queirós Skills
Fernando Queirós Education Details
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Escola Secundária Padre António Vieira -
Escola Secundária De Afonso Domingues
Frequently Asked Questions about Fernando Queirós
What company does Fernando Queirós work for?
Fernando Queirós works for Axians
What is Fernando Queirós's role at the current company?
Fernando Queirós's current role is GRC - Governance, Risk and Compliance Senior Manager.
What is Fernando Queirós's email address?
Fernando Queirós's email address is fe****@****base.pt
What is Fernando Queirós's direct phone number?
Fernando Queirós's direct phone number is +3512138*****
What schools did Fernando Queirós attend?
Fernando Queirós attended Isel - Instituto Superior De Engenharia De Lisboa, Escola Secundária Padre António Vieira, Escola Secundária De Afonso Domingues, Ulht.
What are some of Fernando Queirós's interests?
Fernando Queirós has interest in Travel, Sports (Tennis), Reading.
What skills is Fernando Queirós known for?
Fernando Queirós has skills like Cobit, Itil, It Management, It Service Management, Iso 27001, Governance, It Audit, Information Security Management, Team Management, Risk Management, Pre Sales, Iso 20000.
Who are Fernando Queirós's colleagues?
Fernando Queirós's colleagues are Ullrich Mänz, Giovanni Varra, Duval Cyril, Jonny Jönsson, Abdelkrim Mahfoud, Arnoud Harbers, Lorena Andersson.
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Fernando Queirós
Founding Partner At Instalfórmula Lda, Project Manager, Electrical Construction EngineeringPorto -
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