Frank Christian Walter Email & Phone Number

Frankfurt - Rome

International Sales Strategy Advisors.Creates and develops sales strategies for small and medium sized Italian companies that want to expand through the European market, particularly into Germany, Austria and Switzerland. · Contacts with wholesale dealers, distributors, department stores, mail-order companies, purchasing groups and sales agents. · Evaluation of business opportunities, search for commercial partners, sales forecasts, vocational and on-site sales trainings.

Turin - Rome

Media and advertising company, international market leader in publishing business directories, supplying direct marketing services, databases, as well as internet and online services, 503M Euro and 1,200 employees.Audited and assessed compliance with processes and procedures for the domestic sales channels and wholly controlled subsidiary Telegate Germany. · Recognized for providing most complete and accurate audit reports, year after year. · Designed a cluster analysis to detect behaviour identified as critical in salespeople. · Created a comprehensive auditing catalogue detailing critical situations and their causes as well as an accompanying thesaurus.

Turin - Rome

Assessed commercial risk, coordinated sales force’s sales credit recovery process, monitored all customer shortcoming complaints and executed resolution. · Directly resolved ninety critical cases valued at 1.37M Euro NPL and secured new contracts valued at 1.29M Euro. · Linked client database to shortfall listing to identify critical cases to be resolved and determine priorities.

Turin - Rome

Spearheaded a strategic plan for commercializing call centre services. Achieved higher penetration into online directories and e-commerce markets. · Received Managing Director’s Award of the Year for inventing an online service product and direct marketing service product. · Key participant in adapting call centre software from English to Italian. · Reached a revenue of 15M Euro with 240 sales staff in three years. · Effectively conducted technical and sales training to assist the sales force in the e-commerce functionality.

Turin - Rome

Strengthened the management, communication and negotiation skills for the sales force. · Analyzed sales reporting, evaluated trends and took corrective measures for shortfall and credit control. · Managed 4,700 clients at a revenue of 5.3M Euro to increase turnover by 9% and customer base by 13%.

Turin - Rome

Reshaped the new sales force culture to be market oriented, client-driven and to successfully resolve disputes. · Developed and implemented customer satisfaction and profit-enhancing philosophies to transform the sales force. · Interviewed existing and potential team members and established career or exit plans to ensure the correct staff were part of the team.

Rome - Milan

Importer and distributor of hardware and software for personal computers, networking and data transmission to host computers, 11M Euro and 60 employees.Launched Novell hardware-independent local area network operating systems, Samsung personal computers and videos, as well as word processor WordPerfect in Italy.

Rome

Manufacturer of personal computers and distributor of high-tech peripherals, 6M Euro and 40 employees.Organized a sales structure composed of employed salespeople, commercial agents with warehouses and a subsidiary company. Drew up a marketing plan to acquire exclusive distribution of NEC printers and videos. Active participant in drafting final agreement for 1.8M Euro.

Munich - Rome

Construction equipment manufacturer, 435M Euro and 1,000 employees.Designed and implemented sales network in Liguria. Set sales targets for the Italian dealers. Created and executed a monitoring system and instigated corrective actions.

Mainz

Industrial services provider with focus on servicing and maintenance of large industrial plants and disposal of toxic waste, 30M Euro and 50 employees.Consulted in legal and commercial matters and contract negotiations. Examined a situation where a significant tender acceptance was inexplicably withdrawn and initially awarded to another bidder; developed and implemented a successful strategy for the ultimate award of the contract to the original bidder.