Solid career developed in the area of Information Technology giving support to after-sales, projects, pre-sales, and products including sales experience in medium and large companies such as Cia. União Refinadores de Açúcar e Café, CPM Braxis, Columbia Integração with the following responsibilities:Management of the group of after-sales and pre-sales with improvements in customer service practices by implementing a vision to provide services as an added value, revamping customer care processes, and registration of activities with the implementation of PMI practices.Business development, structuring offers of services and of complex projects integrating a portfolio of products (servers, storage, backup, networks, security, and services) for clients. Development of a portfolio and offers with new businesses, markets, and technologies for increasing the company's revenue, including preparing the offer, sales strategy, preparing teams (pre and post sales) for new products such as Cisco (UCS, Nexus) and Symantec.Participation in projects of "Network of Services - CPMNET", "Services for Networks", "EPC Project", "Connecting routers to the Mainframe", "Post Office Agencies" including the preparation of proposals, prices, type of services, and offers to clients.Experienced in preparing and carrying out internal projects related to ERP Deployments for services, of the salesforce and pre-sales, printing services, integration network among subsidiaries, as well as WLAN and VOIP networks.Specialties: Manager pre-sales and pos-sales team.Management projects and contractsPre-sales design, presentations and proposalsPos-sales implementation and maintenance