Federico De Benedictis Email & Phone Number

Rotterdam, South Holland, Netherlands

Utrecht, Netherlands

- I developed modern applications for external clients, from the UI layers to the logic behind all the events within the app.- Daily meeting with the team about discussing the better solutions to develop the application correctly, from the backend architecture to the core app features.- I handled different projects during the week and provided the latest Android features: UI layer, MVVM architecture, RecyclerView, Navigation, API calls, Room database and other Jetpack libraries to provide high standard applications.- Weekly meeting within the team to discuss daily progresses, planning next features to develop and give an estimated time to accomplish each task to work efficiently and provide a deadline to the client.- Weekly meeting with the team and the client to analyze all the accomplished features for the application through videos of the actual implementations. We also get feedbacks from the client, to understand if the application is going as expected and lived up to expectations in order to achieve customer satisfaction.- I created the test plan for the application I was working on. I delivered a detailed description of each designed behaviour which the application should perform through all the screens developed.- I also tested applications previously developed within the company to ensure the quality of the final product provided to the client.

Amsterdam Area, Netherlands

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers requests.Refer unresolved customer grievances or special requests to designated departments for further investigation

Kalverstraat 185-187, Amsterdam

Time management to organize my responsibilities and meet deadlines.Weekly meeting of the management team to set the sale´s goalThoroughly reviewed and reconciled weekly report of products we have sold.Organization and training of employees by giving them tasks with a deadline, full explanation of the products and right behaviours to achieve high costumer satisfaction.

Amsterdam, Paesi Bassi

Responsible for shipping, receiving and inventory while directing warehousing activities for 5/10 team membersEstablished operational procedures for activities such as verification of incoming and outgoing shipment, handling and disposition of products and keeping warehouse inventory currentSupport all human resources processes at the store such as staffing all positions, support the performance management process, training and development of team members

Cagliari Area, Italy

Addressed guest inquiries and issues, solved problems and provided product Recognized for hard work, dedication, dependability, prompt and reliable attendance, and willingness to work overtime as needed.Delivered a highly professional, courteous, and genuine personality and attitude toward guests and co-workers to increase an enjoyable atmosphere. Maintained constant communication between management and all other employees to provide smooth operations in an extreme high volume environment.

Via Filadelfia 215, 10100 Torino, Italia

Greeted clients and guests in a professional and courteous manner to build and maintainRecorded data, such as property damage, theft, violations or unusual occurrences and provided reports to the supervisor for appropriate action

Corso Orbassano 110 – 10136 Torino

Nanodegree Android Kotlin Developer, Android/Kotlin, Nanodegree

2012, High School/Secondary Diplomas And Certificates