Frank Decaro Email & Phone Number

• Recruited to oversee operations and large multi-specialty, multi-site physician practice as result of positive relational impact and consistent high compliance ratings• Cultivates strong partnerships to expand and solidify referral network and improve terms for facility and physician contracts• Manages quality registries to monitor at-risk patient screenings to produce maximum monetary incentives for the practice • Recruits and oversees supervision of personnel, work allocation, training, enforcement of procedures, annual performance evaluations and creates culture of employee engagement • Monitors key performance metrics, performance and enhances any process or procedure to best serve provider network• Ensures compliance with appropriate accrediting and regulatory state and federal agencies, company licensure management and payer enrollment • Serves as company spokesperson and liaison for internal operations, external stakeholders and vendors, affiliated learning institutions and government agencies for funding, supply chain and operational excellence

Haverhill, Ma, Us

• Mentors and delivers allied health care curriculum for multiple courses, serves as on-site instructor and off-site clinical and administrative Preceptor

Dallas, Texas, Us

• Liaison for physicians and Steward Holy Family Hospital that aligned over 150+ Primary Care and Specialty practices within the Merrimack Valley and attained highest quality scores that maximized payor incentives • Achieved successful registry quality point scores of 3.5 and higher for BCBS AQC requirements• Consistently acquired maximum pay-for-performance incentives for other payor risk registries including Tufts, Harvard Pilgrim, and Medicare• Assisted practices with customized workflows for patient management and compliance that exceeded quality targets• Trained clinicians and staff on the usage of medical technology applications to track and manage patient compliance

Cambridge, Ma, Us

Managed multi-site operations and led successful design and transition of clinics to JCAHO/DPH compliant Patient Centered Medical Homes, facilitated HR administration, and budget oversight. Recipient of Service Excellence Award.

Advanced through progressive leadership roles to oversee operations, provider enrollment, clinical support and administrative workflow for three multi-specialty community health centers.

Mba, Health Administration

Bs, Health Administration

Office Systems Management