Federico Dominguez Email and Phone Number

- Developed an Opportunity calculator reducing time spent on pricing and field updates by 50%.- Built a Zapier-based router, decreasing time on account assignments by 90% and lowering self-signup churn by 30%.- Conducted “Tech-Stack Office Hours” to maximize reps’ tool utilization.- Integrated Einstein Lead/Deal scoring and Insights, enhancing deal focus and reducing note-taking time. - Assisted CEO, CFO, and VP of Sales in managing sales budget, negotiating 50% price reductions, and achieving 15% conference budget savings.- Collaborated with various teams to align sales, marketing, and operational goals.- Maintained and enhanced the usage of Hostfully's tech stack (Salesforce, Qualified.com, Mixmax, Chili Piper, Livestorm, Zapier, Twilio, Zoom, Warmbox).- Led Pardot integration with Salesforce CRM to enhance audience targeting, resulting in more relevant content delivery for each prospect.- Purged database by eliminating 27K newsletter emails and 35K CRM leads, enhancing email deliverability and representative efficiency.

- Streamlined Salesforce layout, fields and flows as Salesforce Admin, reducing Sales reps' record handling time by 30%.- Wrote BDR, SDR, and AE training manuals, reducing rep ramp-up by 40%.- Implemented ChiliPiper router, cutting the CSM/Onboarding Manager’s account assignment time by 90%.- Implemented a new lead qualification process, achieving a 30% reduction in no-shows, a 42% rise in demo conversions, and a 7% increase in average deal size.- Led Sales team through effective coaching and mentorship, established KPIs, and secured consistent achievement of sales targets.- Created automation to contact SQLs as soon as they submit a form, reducing contact time by 99%.- Analyzed sales data to identify areas of improvement and strategic market segment focus.- Developed sales decks and proposal templates.

- Lead Generation: Successfully initiated cold calls, emails, and lead scraping and became Hostfully’s third revenue stream within three months of joining the company.- Updated SOPs and conducted team training on efficient approaches, leading to consistent quota achievement across the team.- Enhanced cold email strategy with creative techniques, boosting open rates by 15%.- Scheduled key meetings for Account Executives, achieving a 210% increase in high-revenue client engagements.

- Supervised the sales team, achieving annual growth of 105% (2016), 74.39% (2017), 42.27% (2018), and 15.55% (2019).- Led the enrollment of the agency into the luxury travel designers network, expanding high-end service offerings.- Managed travel arrangements for exclusive clients, including services such as private planes, yachts, air tickets, hotel bookings, transportation, and exclusive tours.- Ensured smooth daily operations as Office Manager, maintaining essential operational standards.- Actively engaged in prospecting new clients, contributing to the sustained growth in agency sales.

In charge of customer success for a Travel Management Software (Argo TMS) in a joint Venture with Banco Santander Argentina and agency customers.

- Achieved 'Upseller of the Year' in 2013 and 2014 through effective sales techniques and customer engagement.- Contributed to the design of the Blue Water program, fostering innovative practices adoption within the Four Seasons brand.- Appointed as the designated trainer for front office staff, enhancing team skills and service quality.- Assisted in nightly and monthly audits, supporting the Night Manager with reports.

- Bell Desk designated trainer.- Welcome and assist arriving guests.- Luggage handling.- Transportation arrangement.- Group gift delivery.

- New business & Entertainment. Proposals for companies/artists and scheduled visits to potential customers.

- Assist with service billing

- Responsible for customer travel bookings (air, transportation, cruises)- Errands