Frank Donato Email & Phone Number

Newark, De, Us

Newark, De, Us

Recruited to develop the Quality Control (QC) and Enhanced Due Diligence (EDD) review program of new and existing customers to identify errors, discrepancies, and potential gaps while mitigating risks associated with money laundering, terrorist financing, fraud and other illicit activities per contract. • Maintained a 99% accuracy rate with completion of over 300 current and backlog EDD Maker/Checker assessment reviews of client accounts identifying common error trends and best practices to improve the effectiveness of the QC review process.• Executed and facilitated over 20 training sessions totaling over 60 hours for newly hired Associate QC analysts and management providing a full review of the Global KYC Standards and QC Review process with 100% completion rate resulting in expedited onboarding into actual production environment.

Recruited to conduct cryptocurrency transaction monitoring of periodic and risk related triggered alerts in the development and testing of Coinbase's AML Compliance program through Blockchain Analysis and Enhanced Due Diligence (EDD) reviews to remediate the Customer to Coinbase's 3.0 Standards per contract.• Instrumental in the development and testing of Coinbase's AML Compliance program to identify gaps and process improvements ensuring compliance and applicable escalation for identified AML risk.• Successfully completed Coinbase's Cryptocurrency Training program that included Blockchain analysis on the Coinbase platform with various interactions such as Darknet Markets, Scams, Child Exploitation, AML scenarios, Blockchain screenings, and High Risk IP address investigations resulting in 100+ alert reviews with less than 2% defect rate.

Recruited to perform Enhanced Due Diligence risk assessment of new customers to ensure disposition findings were adequately documented and appropriate risk level determinations were completed per contract.• Managed the timely review analysis of system generated alerts through transaction monitoring, sanctions screening, extensive background searches, and NAICS review with less than 1% error rate and exceeded daily alert review production with average of 3.0 vs 2.0 reviews/day.

New York, Ny, Us

Hired as part of the initial AML Compliance team to develop the Standards for Compliance review through management of complex case investigations to identify suspicious trends for potential money laundering and other financial crimes for Suspicious Activity Reporting (SAR) submissions to FInCEN. • Instrumental in the development and testing of the Pilot AML Compliance Program which included investigations with existing and emerging risk factors such as structuring schemes, High Risk jurisdictions, MSB/Marijuana related, Human Trafficking, Covid and PPP Fraud cases, etc with and average of 500+ SAR submissions/Year.• Created and maintained multiple desktop procedures and daily reports in regard to case management and production and provided New Hire training to 30+ Associates as part of the Onboarding program.

Charlotte, Nc, Us

• Senior Credit Analyst completed judgmental lending decisions and underwriting of consumer credit card product with lending authority up to 100k while maintaining all quality and efficiency standards,

Charlotte, Nc, Us

• Senior Fraud Investigator managed and fulfilled cases for Corporate Security Investigations which included fraud types such as AML, Elder Abuse, and Deposit Fraud along with Fraud Restitution recoveries of 100k/month.

Charlotte, Nc, Us

• Business Intelligence Analyst created and maintained over 30 monthly Corporate Security operational reports for executive management using data mining tools for reporting and analysis.

Education record

Education record