A versatile and skilled Bilingual Sales/Marketing professional with 25 years of hands-on experience in developing and improving Sales, Customer Support and Public Relations.A hands-on manager with proven interpersonal, communications, negotiation and people management skills.Highly effective at creating and maintaining good vendor and customer relations and generating repeat business. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Passion for gaining personal relationships with customers and vendors.Talent for quickly mastering technology.20 years background in dealing with OEM’s, Distributors, Dealers and End user. Customer Service Consultant.Eleven years of volunteer leadership experience with a Nonprofit Agency.Involved in organizing and running political fundraisers.Served as Chair of the Florida Atlantic University Schools Advisory Board for 4 years. Spearheaded the development and implementation of School wide policies.Accustomed to handling sensitive, confidential records. Bilingual in English & SpanishSpecialties: Developing and establishing business relationships / strategies for increasing market share, Complaint Handling & Resolution, Client Relations / Customer Care, Consultative Sales / Solution Selling, Sales management, Purchasing, Government Liaison, Dealer development, Product development, Marketing, Domestic and International Experience, Computer Proficient, Employee Training, Trade show management, Proficiency with Microsoft Office Suite, Understanding technology based systems.