Felipe Moura Email & Phone Number

State Of São Paulo, Brazil

São Paulo, São Paulo, Brazil

São Paulo, Brazil

Responsible for the data management, IT Architecture, IT Engineering and Strategy. Some of my responsibilities are:Team leadership: lead and manage a team of data management, IT Architecture and IT Engineering professionals.Strategy definition: work with the leadership team to define the company's data management and technology strategy, both short and long term.Data architecture design: design the data architecture to support the company's business needs.Data governance: establish policies, processes, and procedures to ensure the quality and integrity of the company's data.Data integration: ensure the integration of data between different systems and applications.Data analysis: lead data analysis initiatives to help the company make informed decisions, also exploring advanced analytics practices.Data security: ensure that the company's data is secure and protected against external and internal threats.Communication: communicate with the technology team, leadership, and other departments on issues related to data management and IT Strategy.Agility: lead and help the IT team into the agile practices and methodologies to increase our efficiency and efficacy.

São Paulo, Brazil

Responsible for oversee the planning, development, and maintenance of the IT organization enterprise architecture strategy. Also define and implement the technology governance model to ensure compliance within IT function. Manage the IT strategy team and provide strategic input to support the company best decisions.

São Paulo, Brazil

Responsible for the development, software quality, user experience, UX Research, SEO, CRO and Analytics chapters that are part of the construction of digital products.

São Paulo Area, Brazil

Responsible for digital products, including e-commerce, customer care, content and artificial intelligence. Integrate the team that leads digital transformation process.

São Paulo Area, Brazil

Responsible for Whirlpool account inside the agency, regarding the whole digital products experience. Worked on e-commerce, institutional, customer care and customer relationship programs.

São Paulo E Região, Brasil

Responsible for project management, working mainly on Whirlpool account. Developed a project related to Customer Care, implementing a web solution to delivery better customer experience to Whirlpool customers, integrating online and call center.

São Paulo E Região, Brasil

Consultancy to a small startup from the healthcare and sales area.

São Paulo E Região, Brasil

Responsible for the IT and Projects (Infrastructure, Customer Support, Projects, Network Management and Development). Resources management, allocation, internal projects and process. Direct contact with customers, consultants and vendors. Responsible for employees training trail.

São Paulo E Região, Brasil

Responsible for the project development department, managing resources, projects allocation and implanting new projects and process. Direct contact with customers, consultants and vendors.

São Paulo E Região, Brasil

Responsible for the IT structure, including Network Operation Center, Technical Support, Infrastructure, Project and System Development. Also, responsible for new solutions and architectures, process management, customer projects (pre and post sales), vendors management and consultancy on customers internal network projects (Firewall, link balance, failover, VPN, Proxy and others).

São Paulo E Região, Brasil

Network Operations Center 2010-2011Activities: Responsible for the company's team of analysts, management and implementation of new projects, visiting customers (pre-sales and after-sales), contacting suppliers, evaluating costs and processes and maintaining all activities; Responsible for level 2 and 3 customer service, troubleshootingin the network, assembly and maintenance of servers, monitoring and control of servers, implementation of network services (Nagios, Cacti, NMAP, WireShark and new services), approval of new equipment, development of internal systems, development and implementation of voice servers (Asterisk), restructuring of the data network (Reform of the Data Center), implementation of new equipment, responsible for the voice and data sector of the company; Activities: Responsible for customer service, assembly and maintenance of machines, installation of clients, activation of services, monitoring of servers, backup of company data, implementation of VoIP service, configuration and maintenance of ATAs.; Activities: Responsible for router maintenance and support (FreeBSD), Customer support (Remote and In Loco)

São Paulo E Região, Brasil

Responsible for customers support levels 2 and 3, network troubleshooting, installation and maintenance of servers, network monitoring, implanting new monitor softwares, implanting new network systems (Nagios, Cacti, NMAP, WireShark and new softwares), approval of new equipments, internal system development, working on development and implantation of voice servers (Asterisk). Responsible for the data and voice sector of the company.

São Paulo E Região, Brasil

Responsible for customers support, activation of new customers and services, network monitoring and servers. Implanting VoIP systems, configuring and implanting VoIP on site.

São Paulo E Região, Brasil

Reponsible for the maintainance and support in routers (FreeBSD). Customers support (In Loco and Remote).

São Paulo E Região, Brasil

As a freelancer, worked developing websites and web applications based on PHP, HTML, CSS and Javascript. Databases like MySQL, PGSQL, MSSQL and frameworks (CodeIgniter, Magento and Zend).

Master Of Business Administration - Mba, Business Agility & Agile Project Management

Agility is a company's ability to perceive internal or external changes and act quickly to create and deliver value to customers..

Master Of Business Administration (M.B.A.), Information Technology

Bacharel Em Ciência Da Computação, Computer Science