Fe Patricio Email and Phone Number

I have a total of 10 years work experience in this field and am confident that I am the best candidate for your vacancy. My previous job has taught me the importance of clear communication and customer service over the phone. In my current role I resolve customer problems, give suggestions and up sell and take accurate notes of conversations with customers. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success and was even promoted as a Transition Coach who provides support to new hires. I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls on a daily basis.I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers.