Dmitrii Evdokimov Email & Phone Number

Chișinău, Chisinau, Md

Chișinău, Moldova

**Responsibilities:**- Led the Creatio direction at the bank, including the development and implementation of the platform's growth strategy.- Managed a team of developers and analysts, ensuring effective project execution.- Collaborated with business units to gather requirements and optimize processes using Creatio.- Oversaw project timelines, budgets, and risk management.**Experience Summary:**Managed the Creatio direction at maib, focusing on strategy development and platform implementation. Successfully led a team, ensuring alignment with business needs and process improvements. Oversaw end-to-end project execution, ensuring deadlines and quality standards were met.

Moscow, Russia

As an Analyst:• Develop technical projects, documenting business processes and implemented system functionalities.• Analyze user requirements based on research results.• Design fraud detection logic.• Perform testing and write comprehensive test method documentation for business customers.• Optimize the bank's anti-fraud system and identify performance weaknesses.As a Team Lead:• Allocate tasks within the team for effective sprint planning.• Lead a team of analysts and developers.• Monitor development deadlines and Service Level Agreements (SLAs).• Maintain reporting documentation and ensure coordination with business customers.• Provide training and guidance to new employees.Implemented projects and achievements:• Implemented over 100 real-time anti-fraud rules, preventing thousands of fraud cases and safeguarding the business customer's funds and reputation.• Developed numerous functions to support various types of anti-fraud logic.• Connected hundreds of thousands of clients to the anti-fraud system by integrating the latest payment system flows.• Streamlined the operation of the anti-fraud logic development department and formalized training and knowledge transfer processes.• Established a centralized product reference database with distributed group and role systems, resulting in faster information retrieval and a 50% reduction in cluster disk space usage.

Moscow, Russia

Security and Compliance Solutions Department.• Development of the technical projects. Description of business processes, documenting the implemented functionality of the system• Analysis users requirements based on research results• Development of fraud detection logic• Testing the completed functionality, writing test methods documentation for the business customers• Optimization of the bank Anti-fraud system, search for performance weaknesses

Moscow, Russia

• Led the implementation of IFM, SAM, RCM (ActOne), and RCM systems.• Configured the RCM Web User Interface, establishing necessary parameters and connections.• Set up and installed AML solutions (IFM and SAM) on Dev, Test, and Prod servers.• Detected, debugged, and tested issues in the Actimize job process.• Upgraded AIS and RCM systems based on requirement specifications from Business Users.• Performed root cause analysis, leveraging server logs to identify issues and develop permanent fixes.• Troubleshot logs and monitored system performance using Server Monitor.• Communicated and interacted with IT, support teams, and business partners for AML-related support.• Executed and ran daily, monthly, and maintenance job processes.Key Achievements• Successfully implemented IFM, SAM, RCM (ActOne), and RCM systems, ensuring seamless integration and optimal functionality.• Configured the RCM Web User Interface, enabling efficient parameter and connection management.• Installed AML solutions (IFM and SAM) on multiple server environments, ensuring smooth operations.• Identified and resolved issues in the Actimize job process, ensuring accurate and reliable AML operations.• Upgraded AIS and RCM systems, aligning them with business requirements and improving functionality.• Conducted root cause analysis to identify and resolve system issues, minimizing downtime and improving system performance.

Saint Petersburg, Russian Federation

• Coordinating with Level 1 technical support specialists to take over calls outside their level of support• Helping customers with more difficult technical issues requiring a greater level of personalized care and in greater length• Escalating support desk tickets to Level 3 in the most crucial circumstances and after considerable time had been spent on a single ticket• Onboarding and training all incoming junior tech support specialistsImplemented projects and achievements:• Solved 99.2% of Level 2 tech support tickets without needing to escalate to Level 3 tech support engineers• Solved the largest number of critical incidents per shift in the history of the departmentTechnologies:Oracle SQL | Linux | Active Directory| Service Now| SAP ERP | WMS

Taiyuan, Shanxi, China

Contract work in Taiyuan.• Installed 20+ desktop computers during company upgrade.• Maintained 50+ Windows computers, including configuring and monitoring. Search for vendor with favorable prices to cut equipment costs 20%.• Wrote scripts to automate scheduled system patching. Saved 4 hours/week.Technologies:Linux | Microsoft Server | SQL | Active Directory

Moscow, Russian Federation

IT, System Integration, Engineering, IT Consulting• Implementation of commissioning of HVAC systems.• Programming of SIEMENS controllers.• Setting of JUMO sensors.• Coordination of adjusters on the project.• Planning of procurement.Technologies:Siemens DESIGO | ERP | WMS

Bachelor'S Degree, Applied Information Science In Economics

Post-Secondary Technical Vocational Education, Computer Programming And Analysis, Assistant Programmer