Dmitrii Evdokimov Email & Phone Number

Chișinău, Chisinau, MD

Chișinău, Moldova

**Responsibilities:**- Led the Creatio direction at the bank, including the development and implementation of the platform's growth strategy.- Managed a team of developers and analysts, ensuring effective project execution.- Collaborated with business units to gather requirements and optimize processes using Creatio.- Oversaw project timelines, budgets.

Moscow, Russia

• As an Analyst:
• Develop technical projects, documenting business processes and implemented system functionalities.
• Analyze user requirements based on research results.
• Design fraud detection logic.
• Perform testing and write comprehensive test method documentation for business customers.
• Optimize the bank's anti-fraud system and identify performance weaknesses.As a Team Lead:

Moscow, Russia

• Security and Compliance Solutions Department.
• Development of the technical projects. Description of business processes, documenting the implemented functionality of the system
• Analysis users requirements based on research results
• Development of fraud detection logic
• Testing the completed functionality, writing test methods documentation for the business customers
• Optimization of the bank Anti-fraud system, search for performance weaknesses

Moscow, Russia

• Led the implementation of IFM, SAM, RCM (ActOne), and RCM systems.
• Configured the RCM Web User Interface, establishing necessary parameters and connections.
• Set up and installed AML solutions (IFM and SAM) on Dev, Test, and Prod servers.
• Detected, debugged, and tested issues in the Actimize job process.
• Upgraded AIS and RCM systems based on requirement specifications from Business Users.
• Performed root cause analysis, leveraging server logs to identify issues and develop permanent fixes.

Saint Petersburg, Russian Federation

• Coordinating with Level 1 technical support specialists to take over calls outside their level of support
• Helping customers with more difficult technical issues requiring a greater level of personalized care and in greater length
• Escalating support desk tickets to Level 3 in the most crucial circumstances and after considerable time had been spent on a single ticket
• Onboarding and training all incoming junior tech support specialistsImplemented projects and achievements:
• Solved 99.2% of Level 2 tech support tickets without needing to escalate to Level 3 tech support engineers
• Solved the largest number of critical incidents per shift in the history of the departmentTechnologies:Oracle SQL | Linux | Active Directory| Service Now| SAP ERP | WMS

Taiyuan, Shanxi, China

• Contract work in Taiyuan.
• Installed 20+ desktop computers during company upgrade.
• Maintained 50+ Windows computers, including configuring and monitoring. Search for vendor with favorable prices to cut equipment costs 20%.
• Wrote scripts to automate scheduled system patching. Saved 4 hours/week.Technologies:Linux | Microsoft Server | SQL | Active Directory

Moscow, Russian Federation

• IT, System Integration, Engineering, IT Consulting
• Implementation of commissioning of HVAC systems.
• Programming of SIEMENS controllers.
• Setting of JUMO sensors.
• Coordination of adjusters on the project.
• Planning of procurement.Technologies:Siemens DESIGO | ERP | WMS

Bachelor'S Degree, Applied Information Science In Economics

Post-Secondary Technical Vocational Education, Computer Programming And Analysis, Assistant Programmer