Feba Thomas Email & Phone Number

Bengaluru, Karnataka, India

India

• Associated with HW SW and Support Renewals Quality check and Audit process.• Responsible for process document changes as per new process update and scaling knowledge across the workforce through periodic knowledge sessions, trainings, assessments, certifications • Approving and renewing of Support Renewals Contract based on the sales request.• Perform Sample upload activity on daily basis, allocating QC audit amongst 5 team members. • Performing Quarterly Error, analysis report & provide the inputs to management.• Reviewing and Auditing the documents and verifying between the contracts and orders processed by the Analyst and updating the RCA and CAPA of the errors marked and performing work around to ensure there are reduction in errors and no errors. • Classifying the error risk, such as High, Medium and low risk and presenting the team, and finding solutions to avoid that error.• Coordinated with E&Y External Audit team, for providing the relevant documents for the samples picked by the Team and resolving the queries• Responsible for providing and driving operational support to pre-& post booking support teams• Prepared presentations to demonstrate interpersonal skills on Problem solving and communication. • Working on test scenarios, finding defects, and providing the testing outcomes to the team.

Bangalore

• Professional experience of 7 years in Accounts and Finance.• Hands-on experience in sales order processing on booking, billing, Rebill of the orders.• Reviewing the supporting documents such as Purchase order document, Agreement, order document and processing the quotes and booking the orders as per sales request.• I was a part of transition to Shanghai to acquire Knowledge Transfer from a leading Shanghai Business Organization as part of Project Billing process.• Publishing daily reports such as invoiced processed, order reports and Monthly reports to know the Invoices processed volume and orders booking volume and value booked.• Process training to all the new joiners joining to the various teams. • Create billing and cancellation of invoices in SAP, using different kinds of T codes. • Keeping team members updated about the new process updates by conducting session.

Bachelor Of Commerce - Bcom, Commerce

Master Of Business Administration - Mba, Finance, General