Feba Varghese Email & Phone Number

Ernakulam, Kl, In

Bengaluru, Karnataka, India

Key Responsibilities:• Monitored network performance and ensured high availability using tools such as ScienceLogic, SolarWinds, and Performance Manager.• Configured and managed network devices including routers, switches, firewalls, and SD-WAN appliances from vendors like Cisco, Meraki, Juniper, and Fortinet.• Managed complex network environments with hardware such as VeloEdge, Meraki Access Points (MR36, MR46), and Cisco Catalyst Switches (9300, 3560, 2960).• Supported and troubleshot VMware SD-WAN (VeloCloud) devices and conducted basic SD-WAN configurations.• Monitored and managed Cisco Meraki networks, ensuring 99.9% uptime, and resolved wireless connectivity issues for enterprise users.• Performed firmware upgrades and routine maintenance on Meraki switches and security devices.• Configured firewall rules on Cisco Meraki MX67 and supported network access control using Cisco ISE, including endpoint whitelisting and policy enforcement.• Managed and optimized Cisco ACI fabric and Nexus 9000 series switches, providing L1 support and performing firmware upgrades.• Troubleshot and optimized network infrastructure using routing protocols such as BGP, OSPF, and EIGRP.• Collaborated with cross-functional teams to ensure real-time incident resolution and SLA adherence.

Navi Mumbai, Maharashtra, India

Key Responsibilities:• Network Engineer with Techroutes Network Private Limited working on Reliance Jio infocomm PAN India 4G/5G Project.• Performing Test Strategy Planning, Test case documentation including functional, non-functional testing & Regression testing for TR-2700 series for small cell project and Enterprise project, TR 2928F-I series for Enterprise Solution project, L2 switches TR-2500P & TR-2506 series for Reliance Jio’s Wi-Fi project.• Good understanding of QA testing principles, Defect Reporting, Regression, Integration & System Testing. Good knowledge of packer tracer usage.• Reporting defects and tracking them to closure working with the Research & Development team.• Providing support and L2/L3 troubleshooting to resolve issues related to Techroutes deployed products and conducting critical planned events.• Installation of TR Netview, adding and deleting devices in NMS, creating policy in NMS for all devices to backup configuration, and upgrading all devices software through NMS.• Debugging of live network issues within a given SLA.• Preparing NIP (Network Input processor) and GCT (Global Configuration Template) of devices for various projects like Small cell, Enterprise, etc.• Troubleshooting of CPE TSR 2900-10, TR 2900-12 series and good knowledge of routing protocols (OSPF, EIGRP, VRRP, BGP and RIP).• Used ticketing systems to manage and process support actions and requests.• Managed, tracked and coordinated problem resolution and escalation processes.

Bachelor Of Technology - Btech, Electronics And Communication Engineering, 7.02

Higher Secondary, Computer Science, 88%

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