Febelyn Baxa Email and Phone Number
A versatile and hardworking professional seeking where I can offer my 13 year’s experience in the Banking and Financial Institution particularly in cash & account handling, deposit generation and builds customer loyalty by effectively resolving problems and quickly processing transactions. Excellent communication skills coupled with strong interpersonal abilities targeted at meeting account targets. And to serve the company with competence, honesty, and loyalty.
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Hr Manager / Administrative OfficerOnyx Exchange Jun 2023 - PresentUnited Arab Emirates• Responsible for the routine functions of HR/Admin department including recruitment strategies, implementing systems for managing staff benefits, payroll and behavior and onboarding new employees. Plays a role in many parts of a business’s operations. This is also a top-level role and work with other leaders and team members in each of the business’ departments and updating company policies and practices.• Provides high-level administrative support and assistance to the General Manager and/or other assigned leadership staff.• Performs administrative and office support activities for multiple supervisors.• Answers telephone enquiries from customers, attend to visitors and assist other staff in the organization with their queries.• Attending customer complaints and finding solutions to eliminate the same.• Responsible for coordinating all administrative activities related to an organization’s personnel.• Developing recruitment strategies, implementing systems for managing staff benefits, payroll and behavior and onboarding new employees.• Coordinating between departments and operating units in resolving day-to-day administrative and operational problems.• Ensure all company HR policies are applied consistently.• Conduct performance and salary reviews.• Handling sensitive information in confidential matters.• Maintain HR systems and processes.• General clerical duties include photocopying, scanning, and mailing.• Monitoring and projecting staffing needs. • Performing clerical accounting and general office duties as needed.• File papers and documents.• Investigate employee issues and conflicts and bring them to resolution.• Developing strong relationships with cross-functional teams and departments.• Ensure job descriptions are up to date and compliant with all local, state, and federal regulations.• Perform other duties as assigned. -
Senior Teller / Assistant Branch In-ChargeOnyx Exchange Dec 2020 - Jun 2023United Arab Emirates• Manage the day-to-day operations and complete all duties as assigned by the General Manager. • Ensure that the branch meets or exceeds our goals in customer service, safety, and profitability. • Manages customer service levels within the branch, adhering to established guidelines.• Responsible for daily branch operations to include branch schedules and the opening and closing of the office.• Follow all company policies, processes, and procedures. Exercise safe work practices to contribute to the achievement of the company’s safety goals.• Knowledge of operational duties as it relates to the various disciplines.• Ensure facilities are clean and organized.• Managing all the cash transactions for incoming and outgoing remittances and foreign currency exchanges.• Always maintains an adequate cash drawer; this includes buying and selling currency from the vault as necessary.• Maintain a high level of confidentiality with all the information obtained.• Represent the exchange in a manner that maintains and expands positive relations with customers, potential customers, and co-workers.• Contribute to overall success by performing additional duties as assigned. -
TellerOnyx Exchange Sep 2019 - Dec 2020United Arab Emirates• Responsible for providing exceptional customer service including efficient and accurate transaction processing.• Managing all the cash transactions for incoming and outgoing remittances and foreign currency exchanges.Always maintains an adequate cash drawer; this includes buying and selling currency from the vault as necessary.• Balance cash drawer in accordance with the procedures and regulations set by the exchange.• Balance all currencies in cash drawer at the end of each shift.• Answer customer queries and refer customers to proper service area for issues that cannot be resolved immediately at the teller line.• Maintain a high level of confidentiality with all the information obtained.• Represent the exchange in a manner that maintains and expands positive relations with customers, potential customers, and co-workers.• Contribute to the fulfillment of the department and company objectives and goals.• Ensure compliance with all internal controls and established policies and procedures.• Other duties as assigned. -
Cashier/TellerHawl Al Khaleej Exchange Sep 2018 - Mar 2019United Arab Emirates• Executed customer transactions regarding cash, money orders and money exchange.• Maintained an adequate cash drawer at all times.• Provide fast, excellent and error-free remittance services (Western Union, TT, Instant Cash, XPRESS Money, UREMIT & IREMIT) to customers.• Proficient in using SYMEX (Systematic Money Exchange) Software.• Buying and selling foreign currencies from walk-in customers on a regular basis.• Attend telephone calls and give currency rate or information as required by the customer.• Monitor rate on the website or available online tool and forecast currency rate to avoid possible losses and ensure maximum profit.• Maintained friendly and professional customer interactions.• Adhering to policy and controls.• Performed all duties as assigned by the supervisor.• Maintain the cleanliness of the workplace and facilities used.
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Account Officer/Property SpecialistFederal Land, Inc. Sep 2017 - Jan 2018Ncr - National Capital Region, Philippines• Study property listings.• Interview prospective clients.• Advise clients on market conditions, prices, mortgages, legal requirements and related matters.• Generates lists of properties that are compatible with buyers’ needs and financial resources.• Accompany buyers during visits to inspections of property, advising them on the suitability and value of homes they are visiting.• Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.• Performs other duties & responsibilities as assigned by superior from time to time. -
Team Leader - DepositAgribusiness Rural Bank, Inc. Mar 2014 - Sep 2017Ropali Plaza, Jose Maria Escriva Drive, Pasig City• Responsible for deposit growth and customer service through the development of relationships with new and existing customers, community-oriented evolvement, and people strategies that develop a highly engaged workforce.• Coordinates planning and preparation of materials and reporting to Branch Manager, deposit operations and function.• Execution of market strategies for the National Capital Region (NCR) Area.• Monitor the movement of deposit on a daily basis.• Performs other duties & responsibilities as assigned by superior from time to time. -
Bank TellerAgribusiness Rural Bank, Inc. Mar 2012 - Feb 2014G/F Ropali Plaza, Escriva Drive Corner Gold Loop, Ortigas, Pasig City• Accept deposits, loan payments, process check encashments and savings account withdrawals.• Maintain an adequate cash drawer at all times.• Balance Cash drawer in accordance with Bank procedures and regulations.• Process loan disbursement for the day.• Responsible for Bank opening and closing for the day.• Maintains the high level of confidentiality with all information obtained.• Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.• Contribute the fulfillment of department and company objectives and goals.• Comply with all department and company policies, procedures and regulations. -
Loans Assistant/TellerAgribusiness Rural Bank, Inc. Apr 2011 - Feb 2012G/F Ropali Plaza, Escriva Drive Corner Gold Loop, Ortigas, Pasig• Serves as the primary receptionist.• Promotes Bank products and services.• Obtain information related to the customer loan origination process including appraisals, environmental reports, credit reports and customer identification verifications.• Conduct Know Your Customer (KYC) for loans.Process loan documents daily.• Prepares and maintain loan application documents.• Compiles the completeness of the credit folder.• Received loan payment collections for the day.• Tallies cash collection vs. issued receipts.• Deposits daily collections on our depository bank.• Performs other duties and responsibilities as assigned by superior from time to time.
Febelyn Baxa Education Details
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Banking And Finance
Frequently Asked Questions about Febelyn Baxa
What company does Febelyn Baxa work for?
Febelyn Baxa works for Onyx Exchange
What is Febelyn Baxa's role at the current company?
Febelyn Baxa's current role is HR & ADMIN MANAGER - ONYX EXCHANGE, DUBAI UAE.
What schools did Febelyn Baxa attend?
Febelyn Baxa attended Saint Mary's University (Ph).
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