Febin Jacob Email & Phone Number

Kochi, Kerala

India, Kerala.

• Innovation skills and vision, Customer service skills.
• Business communication, leadership and project management skills.
• Vendor relationship and negotiating skills.
• Business architectural, analysis and planning skills.
• Technical proficiency, Analytical skills.
• Management of sales and relationships with customers.

Paippad, Changanacherry, Kottayam

• Datacenter Management.
• Monitoring, Maintenance, Troubleshooting, and Administration of Windows Servers.
• Administration of active directory user rights, permissions, and, group policies.
• Administering and Managing Failover Clusters.
• Endpoint,Patch and Backup management.
• Managing HP MSA 2040 SAN, HP DL360 GEN 8 and 9 Servers

Bangalore

• Perform regular checks on the status of servers, both hardware and software.
• Microsoft Clustering.
• Handle the tasks of managing data backup of servers through the checking backup logs.
• Migrating of Virtual Machines using V Motion.
• Monitoring of Virtual Machine’s & ESX servers

Bangalore

• Proactively monitored customer trouble tickets.
• Create and Assign VM’s to end users.
• Monitoring window servers, corresponding infrastructure and associated applications.
• Performed system backups and file restoration from both disk and tape backups.
• Analysis of LAN/WAN to determine network performance issues.

Larnaca, Cyprus

• Provide hardware and software engineering support for Information Systems.
• Perform functional analysis and cost – benefits studies to determine the proper allocation of resources.
• Support staff and end user with a resolution of systems issues, malfunctions or software programming problems.
• Identify problems, troubleshot and provide assistance to end users.

Thiruvalla

• Installing and configuring new hardware and software.
• Troubleshooting and repairing cabling and network problems site wide
• Troubleshooting any reported problems.
• Performed various system maintenance and support duties.
• Ensuring that the network infrastructure is up and running.

Master Of Science (Msc), Computer Science

B.C.A, Information Technology