Febin Roshan Email & Phone Number

Muscat, Masqaţ, Oman

Sultanate Of Oman

• Maintain regular interaction with customers to promote the FBO and to measure the level of customer satisfaction while using customer feedback to continually develop and improve upon capabilities and process
• To liaise with all airport authority departments and, all third-party service providers.
• Ensure the Jetex product that deliver to the customers is of the highest quality.
• Delegate manpower resources accordingly to cover the flight program.
• Issue any relevant report to the senior management whenever there is shortfall on Jetex or third-party service standard.
• Understand the market and growth opportunities for the FBO

Dubai, United Arab Emirates

· Providing all the trip required services for Schedule and Non-Schedule flights.· Apply and obtain traffic rights through Civil Aviation.· Setup of Ground Handling (World-Wide) of Passenger flights, Cargo flights, VIP and Private flights, Presidential and Government flights, Ambulance and Military flights.· Coordinating with commercial department to.

Sharjah, United Arab Emirates

. Supervise the check-in and boarding activity on a flight basis and take immediate actions in closecoordination with area supervisors on matters of system problems, outages and countercongestion.. Coordinate to ensure timely availability of resources and meet Aircrafts on both arrival and departurePlan and allocate resources to ensure an on time departure.

Check-In (Kris check and Artica), Passenger facilitation, GD Clearance, Boarding Gate Responsibilities, Flight meeting, API Updating, Excess baggage, Ticket Reservation, etc

Iata/Uftaa Foundation Diploma, Aviation/Airway Management And Operations

Bachelor Of Arts (Ba), Mass Communication/Media Studies