1. Handle problems with IT devices2. Carry out preventive maintenance on IT equipment regularly (every 6 months);3. Escalate and coordinate with the Helpdesk Team if there is damage to IT equipment that cannot be handled by EOS personnel;4. Submit reports related to work implementation to the Helpdesk team on a regular basis.

• Supporting lecturers in holding practicum courses in Learning Management System courses.• Teaching 34 students in the information technology education study program and all passed the course with a final average grade of 80.25.• Providing explanations and demonstrations of 5 material such as introduction to LMS, various LMS, LMS UI design, Moodle, and Classroom. • Responsible for correcting and assessing the results of student practicum work.

•Teaching Course Content - Assisting in the instruction of fundamental topics in Algorithm and Data Structures, such as algorithm introduction, complexity analysis, basic data types, searching, and sorting. - Covering concepts related to data structures including arrays, linked lists, stacks, queues, trees, and graphs. - Providing practical explanations of algorithm and data structure implementation in a specific programming language.• Overseeing and Guiding Students:- Facilitating lab sessions involving more than 35 students each semester. - Assisting students in comprehending and applying concepts and troubleshooting assignment and project-related issues.•Material Preparation:- Contributing to the development of lab materials, assignments, and exams that align with the course curriculum.- Compiling solutions for assignments and exams for grading purposes.• Student Evaluation:- Grading assignments, exams, and projects carefully.- Offering constructive feedback to help students improve their understanding.• Technical Support:- Assisting students with the use of software, IDEs, and auxiliary tools necessary to complete assignments.• Class Discussions and Consultations: - Attending lab sessions and discussions to answer student questions. - Scheduling additional consultation hours to aid students in need of extra assistance.•Evaluation and Reporting: - Providing progress reports on students to the course instructor.- Contributing to the evaluation of student performance and offering feedback to the instructor.• Ensuring Overall Course Success:- Actively participating in efforts to help the majority, if not all, of the students successfully complete the Algorithm and Data Structures course.

• Supporting lecturers in holding practicum courses in Database courses.• Teaching 40 students in the information technology education study program and all passed the course with a final average grade of 84.45.• Providing explanations and demonstrations of 7 material such as MySQL Operations, MySQL Administration, DML (Data Manipulation Language), Table Selection, Relations, Ms. Access, and Data Selection.• Responsible for correcting and assessing the results of student practicum work.

• Supporting lecturers in holding practicum courses in Database courses.• Teaching 36 students in the information technology education study program and all passed the course with a final average grade of 82.• Providing explanations and demonstrations of 4 material such as Build simple LANs, Perform basic configurations for routers and switches, Implement IPv4 and IPv6 addressing schemes, Develop critical thinking and problemsolving skills using real equipment.

• Create concepts of Instagram story content for over 30 themes focused on self-development and business-related information.• Collaborating with the Person in Change (PIC) to identify goals, messages, and desired content style.• Creating over 100 designs based on the established themes using Adobe Photoshop and Canva.• Scheduling Instagram story publications with a frequency of three concepts per week.• Achieving an average Instagram engagement rate of 30% every week.• Attaining an average of 500 story views per post.• Generating weekly and monthly reports based on the designed and uploaded content.

• Support daily administrative activities by maintaining and managing an accurate and efficient filing system.• Support data processing and information input using Microsoft Excel with high accuracy.• Assist in meeting preparation, including creating agendas, taking minutes, and distributing meeting documents, as well as scheduling meeting locations and times.• Assist in document processing, such as procurement, purchasing, and contract management.• Perform other relevant administrative tasks as requested by superiors.

• Diagnose and troubleshoot technical problems related to hardware and software by implementing effective troubleshooting processes.• Manage and install the OS and software of more than 50 employee computers.• Perform LAN network installation and handle network problems in 3 divisions.• Perform regular maintenance to improve computer system performance and reduce downtime due to hardware problems by 20%.• Update the operating system and software regularly and make repair notes for each device