* End-to-end product lifecycle ownership. Fully involved in research, concept building, validation, design, spec-writing, development, launch, and support.* Careful planner and “why” focus. My approach: Plan first, identify implications of the plan, execute, check execution output, critically re-assess the plan.* Execution focused, with a bias for action, critical decision-making and an ability to navigate complex problems* Ownership of Roadmap and feature sets* Scrum and agile methodologies practitioner* Deploy/Configure/Train product management tools: Aha Roadmap, Aha Develop, JIRA, Confluence* Drive alignment with technical and non-technical stakeholders* Data-driven, with proficiency in analytics and experimentation* Startup experience: positive attitude, eager to make a difference, comfortable with ambiguity, a self-starter, effective under extreme pressure and deadlines, curious about many things, and driven to make a huge impact* Build best-in-class product management processes: Including roadmap, daily stand-ups, backlog grooming, retrospectives, sprint planning, and other scrum ceremonies* Lead with a data-driven approach. Expert at defining metrics, efficiently gathering data and making product and strategic decisions* Drive prioritization and alignment. I understand the importance of making trade-offs in an early-stage environment and know how to navigate and lead prioritization within experienced teams. I think critically, ask the right questions, and communicate trade-offs.

Notable achievements in the context of end-to-end product management leadership:• configurable mobile platform for decentralized human clinical trials• Re-platformed the legacy technology with a fully configurable platform to increase operational efficiency• patient enrollment module inclusive of automatic identity verification along with the process of self-registration• patient engagement module using a blend of web applications and mobile applications• Multi-study, multi-tenanted platform leveraging micro services as a foundational architecture, in order to achieve a scalable project delivery• integration engine to serve as extendable data hub between the platform and third parties such as IRT, EDC, Wearable Hubs

Multi-Tenant, Mongo-to-SQL ETL pipeline, public facing RESTful API for data intake and data delivery to third party CRM, Payment Processor (Vantiv, NMI, TSYS, Limelight, Konnective, Netbilling), multi form factor web-based SaaS application, Implementation of HighCharts for analytics, JSON for data exchangeMobile and Desktop SaaS application integrated with 3rd party systems to accomplish near-real time business processes in the Payment space: client on-boarding, client set-up, client side user experience and business processes, operator side user experience and business processes, client end-of-life, integration to CRMs, Gateways, Processors and Acquiring Banks.- Document clients’ business processes/needs to drive improvements- Created Agile development path for MVP, test/validate with clients and cross-functional and then repeat- Built product for easy on-boarding, implementation and customer/technical support- Defined product requirements in the form of feature, wireframes, UX/UI in Balsamiq, user stories including acceptance criteria- Designed business processes for Customer Service, Technical Support, Implementation Services, Product Development - Develop product/platform roadmap and requirements- Managed Alpha and Beta releases- Defined performance and success metrics for product development life cycle

- Product lead in an Agile development process developing desktop/mobile client/server PAYMENTS healthcare IT software: requirements, user stories, daily participation in Sprint process.- Identification of business needs, definition of the business solution and identifications of partners to create the product solution.- Created new payment business processes for healthcare IT- Front-end software development: online payment user interface development, user facing workflows for various services (customer support, customer survey, online training)- Back-end software development: integration with processors and third party services using restful APIs- Project Management of Payment Related programs: day-by-day of product development activities, payment portfolio migration.- Market Research, A/B testing, data driven decision making on features and improvements- SQL data base data mining experience.- Transform business, market and user needs into Agile user stories- Define/Maintain roadmap, feature/improvement/bugs prioritization, cost, and schedule tradeoffs throughout the development cycle.- Interface with cross-functional teams: Biz, Ops, Customer Support, TechSupport, Training, Marketing.- Rapid delivery of low-fidelity wireframe mock ups- Work with training/operation team to provide support for training material, user manuals, and operations handoff documentation- Plan and lead alpha/beta tests and other customer feedback processes (including escalations) to validate product functionality and gather new requirements and fixes for future development.PAYMENTS SPECIFIC BACKGROUND- Responsibility for the Payment Facilitator platform with oversight over on-boarding, real-time transactions, reconciliation and funding.- EMV POS product planning, product design and certification- Frictionless On-boarding and Underwriting Processes- Integration with third party Gateways, and Payment Processors- Transaction Security: E2E encryption, EMV, tokenization

Responsibilities:- Managed entire product lifecycle from strategic planning to tactical activities- Developed short and long term product line roadmap- Developed products with both Agile-Scrum and Waterfall product development- Developed software solutions to market problem (desktop, tablet, smart phones)- Developed Product Requirements Documents (PRD) for each product line: user stories, use cases, personas, requirements, back-log of features.- Conducted market research, surveys, and customer/prospect visits to understand and specify business requirements for target market segments- Analyzed competitive offerings to identify differentiators, and set pricing.- Completed Win/Loss analysis to glean insight form previous sales experience- Defined user personas/use cases to gain understanding from each perspective- Created with UXD functional prototypes for usability studies and customer validation- Created Business Cases for new product developments- Create the revenue models and pricing strategies for new products- Worked with development, sales, and customer service to convert market requirements into products that meet standards of current/prospective clients- Helped Product Marketing Managers and Marketing Communications to create collateral that accurately reflects the features and benefits of the product line- Developed and implement go-to-market strategy with all corporate departments- Represented the Voice of Customers in senior level management meetings- Supervised Product Managers to execute on the product line responsibilities