Federica M. Email & Phone Number

Barcellona, Catalogna, Spagna

Daily Duties and Main Responsibilities include:- Project Management responsibilities including to produce and monitor project plan covering an implementation schedule related to assigned projects to ensure timely achievements of all deliverables for a successful project implementation.- To ensure all governance processes are complete on Monday.com, including Project plans, Risk registers, Lessons Learned boards, etc.- To manage end-to-end project deliveries having all the required support and guidance on the processes as required, moving initially from smaller clients, and working eventually on larger, global clients.- To produce project status reports, conduct conference calls with the Client on a regular basis to ensure a satisfactory implementation.- To ensure each project after the “go-live” of the payroll is completed and finalized with a corresponding lesson learned sessions and audit compliance activities are fully closed out.- To develop a great relationship with the client throughout the implementation phases.- To report to Senior Project Managers on status for each independent project delivery, with corresponding risks (if applicable).

Barcellona, Catalogna, Spagna

*Onboarding Executive*Responsible for onboarding new B2B by being the first point of contact for Accommodation Partners within EMEA. • Promoting the Booking.com BV brand name and its online reservation services to potential properties, by contacting potential partners -minimum of 40 contacts\day.• Providing support to properties to complete the registration process, updating status in the system -depending on the phase – identifying partners’ needs.• Actively developing and managing business relationship.*Senior Partner Specialist*First point of contact for Booking.com BV’s agents -and related EPS employees - when facing difficulties in case handling, when procedural authorization may be needed -eg. bugs to be reported to IT -and relevant follow-up updates -knowledge base role within the Company.• Serving as an expert team member assisting Partner Support colleagues with questions about financial issues, procedures, fraud related, tests, crisis and decision-making cases. • Communicating implementation process with stakeholders and helping to drive improvements.• Supporting the senior team colleagues with peer learning and being open to feedback from others while working in a high performing team environment.

Berlin, Germany

Support Booking.com BV’s strategy for hotel availability and supply worldwide.• Providing accurate, valid and complete information by using the right tools, methods and processes.• Responding to and managing urgent/sensitive/high risk cases -and if possible, prevent them from becoming complaints or escalated issues.

Fano, Marches, Italy

Providing administrative support to Managers and staff by managing organization calendar. Proactively performs extra tasks, such as Document Controller for relevant engineering projects.• Assisting with travel flights and accommodation, travel reconciliations and attaining work visas. • Office Management tasks -e.g. from ordering stationery and IT equipment to welcoming new staff members, etc.• Managing electronic filing system, reviewing and updating technical documents.• Managing flow of documents within the organizations.• Organizing\attending Project meetings and Conferences – and then preparing Minutes of Meetings.• Maintaining confidentiality around sensitive information.• Coordination with clients/vendors and all involved departments.

Project Managment - Expert

Postgraduate Diploma Of Arts, Compartive Religious Studies, Completed

Bachelor'S Degree, Modern Linguistics, Literary Studies & Philology