Federica M. Email & Phone Number

Barcellona, Catalogna, Spagna

Daily Duties and Main Responsibilities include:- Project Management responsibilities including to produce and monitor project plan covering an implementation schedule related to assigned projects to ensure timely achievements of all deliverables for a successful project implementation.- To ensure all governance processes are complete on Monday.com.

Barcellona, Catalogna, Spagna

• Onboarding Executive*Responsible for onboarding new B2B by being the first point of contact for Accommodation Partners within EMEA.
• Promoting the Booking.com BV brand name and its online reservation services to potential properties, by contacting potential partners -minimum of 40 contacts\day.
• Providing support to properties to complete the registration process, updating status in the system -depending on the phase – identifying partners’ needs.
• Actively developing and managing business relationship.*Senior Partner Specialist*First point of contact for Booking.com BV’s agents -and related EPS employees - when facing difficulties in case handling, when.
• Serving as an expert team member assisting Partner Support colleagues with questions about financial issues, procedures, fraud related, tests, crisis and decision-making cases.
• Communicating implementation process with stakeholders and helping to drive improvements.

Berlin, Germany

• Support Booking.com BV’s strategy for hotel availability and supply worldwide.
• Providing accurate, valid and complete information by using the right tools, methods and processes.
• Responding to and managing urgent/sensitive/high risk cases -and if possible, prevent them from becoming complaints or escalated issues.

Fano, Marches, Italy

• Providing administrative support to Managers and staff by managing organization calendar. Proactively performs extra tasks, such as Document Controller for relevant engineering projects.
• Assisting with travel flights and accommodation, travel reconciliations and attaining work visas.
• Office Management tasks -e.g. from ordering stationery and IT equipment to welcoming new staff members, etc.
• Managing electronic filing system, reviewing and updating technical documents.
• Managing flow of documents within the organizations.
• Organizing\attending Project meetings and Conferences – and then preparing Minutes of Meetings.

Project Managment - Expert

Postgraduate Diploma Of Arts, Compartive Religious Studies, Completed

Bachelor'S Degree, Modern Linguistics, Literary Studies & Philology