Federica Dassi Email & Phone Number

Berlin, DE

Berlino, Germania

• Creation and modification of integration offers
• Follow up by telephone/e-mail with the partners
• Confirmation & review of created offers with the team
• Updating of already existing offers
• Acquisition of new offer partners
• External support (customer inquiries)

Berlino, Germania

• Creation or update of integrations (advertising) for ITA, ES, PT markets
• Search material
• Translation
• Edit photo and text with creativity and matching with the company ad-formatProgramms: PIA, Sales Force, Microsoft full package

Berlino, Germania

• From March 2023 Head Host in Berlin, Germany (property with 176 apartments)https://www.lockeliving.com/en/berlin/locke-at-east-side-gallery
• Preopening, recruitment and opening
• Flexible working in 3 shifts
• Trainer for the front desk team (12 people), organizer for team buildings and team business meetings and costant support on the desk and out of it
• Responsable for rota, holiday plan, overtime management
• Creation of templates and automatisation of reports for an… Show more From March 2023 Head Host in Berlin, Germany (property with 176 apartments)https://www.lockeliving.com/en/berlin/locke-at-east-side-gallery

Berlino, Germania

• https://www.ihg.com/holidayinnexpress/hotels/us/en/berlin/berab/hoteldetail
• Flexible work in 3 shifts (night shift included) dealing with 256 rooms
• Management of all the internal cashiers
• Shift and daily cashier closure
• Proof of the assumtion of costs and creation of pro forma invoices
• Booking of services and fines in the bills

Berlino

Barista for coffeebike and shop

Jesolo, Italy

• http://www.manila-hotel.it
• Back and front office work
• Welcome, customer care and relations with guests, groups and agencies by phone, email and face to face in Italian, English, Spanish and German
• Provide infos about area services and attractions
• Check up, registration and sending of guests’ documents
• Check in and out of the guests

Berlino, Germania

Production of the weekly newspaiper "Berliner Abendblatt"http://www.abendblatt-berlin.de/Layout workCopyrightIcons and graphics creationEditing coordinationAdministrationEmailProgramms: Adobe suite, Inlink, Elvis, Excel, World, Ticketin

Berlino, Germania

Collaboration with:Sheraton Berlin Grand Hotel Esplanade, Lützowufer 15, 10785 BerlinMövenpick Hotel Berlin, Schöneberger Str. 3, 10963 BerlinBest Western Hotel am Spittelmarkt, Neue Grünstraße 28, 10179 BerlinAccounting (in foreign currency too) and statisticsPublic relation and touristic infosDepartments' coordinationRoom and bar serviceCheck in and.

Neue Potsdamer Straße 2, 10785 Berlin, Deutschland

• Customer service, deal with crowd in the peak hours
• Take orders in different laguages and punch them in the coffee shop database
• Support collegues in the job following the standards and swap quickly from one to the other work position
• Provide customers with price information and billing stubs
• Operations with cash, register, credit cards and App payments
• Recommend and inform about ingredients

Tolmezzo, Italy

• Get bookings and insert them online in http://xnotta.it (using tablou) and keep them updated in Booking.com and roster paper
• Welcome, customer care and relations with guests and agencies by phone, fax, email and face to face in Italian, English, Spanishand German
• Pictures’ Inserting and infos’ updating in Booking.com and in the company’s website
• Booking’s management about every kind of room, taxis, restaurants and massages
• Booking managment and preparation of meeting… Show more
• Booking managment and preparation of meeting and gym rooms

South Melbourne, Australia

• Collaboration in the realization of the E-Learning pages for Westpac (Bank)
• Follow the script and the masterslide structure made by senior designers
• Serch appropriate immages online in Shutterstock
• Adjust and modify layers and pictures with photoshop
• Create basic animations with Articulate
• Insert video and audio with subtitles properly in the web pages through Articulate, focusing on timeline

Melbourne, Australia

• Customer service, deal with bookings, overbooking, queue and crowded functions
• Take orders (take away and to have in it) of drinks, entrees, mains, side dishes, pizzas, dessert and coffes directly at the till
• Recommend dishes, inform about daily specials and answer customers’ questions in particoulary about food intolerances
• Serve and prepare drinks (alcoholics ones too)
• Run food fast until 3 dishes at the same time (very big dishes as well)
• Prepare coffees, teas, hot… Show more

Barcellona, Spagna

• Customer service
• Give information about the events and the city
• Sell tickets

Gemona Del Friuli (UD)

university internship 350 hours- restyling company web site- creation logos- creation of different paper material

Porto Santa Margherita (ve)

• with company ALINA ANIMATION
• Senior Fitness
• Aquagym
• Children games

Riotorto (LI)

• with company animavera srl
• Fitness, Children care and Dance shows

German Basic Course

University, Erasmus 6 Months

Bachelor Of Arts (B.A.), Industrial And Product Design

German Course