Federica Cocco Email & Phone Number

Turin, Piedmont, Italy

London, Uk

QS Quacquarelli Symonds is a leading global higher education company, with over 250 employees across 5 continents speaking over 25 languages. Every year, the company helps tens of millions of prospective students and working professionals make the right educational choices and to develop the skills to succeed in their career and life. This is achieved by hosting 350+ global events, as well as offering various products, services and platforms aimed at linking students around the world (Undergraduate, Masters, PhD, MBA, and executive-level) with the educational institution best fitted to them.

London, United Kingdom

Mainly based in Selfridges department store, I would also cover other Joseph concession's (i.e. Harrods, Harvey Nichols) when needed. Responsible for staff recruiting, organizing training on product knowledge and customer service, conducting appraisals, as well as running payroll. Working alongside the Senior Management, I was setting team KPI's and reporting on buying trend and profits, compiling detailed trade reports for both Joseph and Selfridges management. Assisted the stock control team in data entry, freight deliveries and pack away procedures for accurate POS inventory.

Londra, Regno Unito

London, United Kingdom

Working on the shop floor, my main responsibilities revolved around meeting sales goals. Accountable for training, motivating and evaluating staff performance, as well as monitoring the financial achievement of the store. Working with the stock control team to ensure that promotions, sales and merchandising instructions were carried out to expected standards. Started as a Floor Manager in the kids wear department, I then took charge of the ladies wear section in their flagship store.

Bachelor Degree, Event Management, 1St Class

Internship at Regional Department for Culture. Assisting the Events team in the organisation of art exhibition

Diploma In Human Resources Practise, Human Resources Management/Personnel Administration, General

Level 3 CIPD Foundation HR. Written assessment at the end of each module marked by the tutor. Some modules also have practical assessments.

Fashion/Apparel Design

Short courses covering key element of fashion marketing and exploring the relationship between buying, trending forecasting, seasonal.

Excel Course, Informatics

Microsoft Excel Intermediate