Federica Scarcella Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

-Processing applications as a J-1 intern/trainee Exchange Visitor visa sponsor for students and young professionals, mostly from France. As an Account Manager, I also liaise between Host Companies in the US, their French counterparts, and the visa applicants. -I have fully processed close to 200 Exchange in 2023, from determining initial applicant eligibility, reviewing Host Company documents to issuing applicants the DS-2019 certificate of visa eligibility.-Additional duties include writing incident reports that are sent to the Department of State and helping with various reports for due diligence with compliance regulations for a visa sponsor, follow-up with Exchange Visitors once they are in the US, development of revised application processes, writing and editing of materials for the Exchange Visitors and Host Companies as well as of internal procedural manuals.-Staff liaison for the FACC's Sustainability and Innovation Committee -I am also engaged in various events organized both by the FACC and others that promote networking and cooperation between French and American businesses and foster the spirit of the Franco-American alliance.

New York City Metropolitan Area

New York City Metropolitan Area

Responsible for analyzing and interpreting transcripts from academic institutions outside of the United States and consolidating each transcript into a standardized report format for use by American universities. The role requires a high attention to detail and pattern recognition, and the ability to quickly assess a variety of document formats. The work entails using software programs proprietary to the company and becoming familiar with different style guides and processes and knowing which guidelines to follow based on the particularities of each transcript.

I have experience in freelance French to English translation work, including translating a catalog for an individual gallery exhibit in Paris.

Greater New York City Area

Part of a small team performing a last, quality check step (final eye) for translated life science documents, such as medical trial and informed consent forms, study protocols, ethical committee submissions and adverse event reports. Responsible for comparing the original source documents to the final translated documents for any errors or inconsistencies. Marked-up errors and inconsistencies in files which were then sent back to the translator and proofreader so that necessary adjustments could be implemented. Reviewed and finalized changes made and confirmed whether each file could be delivered to the client. Worked with many languages, but focused on documents translated to and from French and Italian. Communicated with project managers and sales staff regarding updates on the progress of each project and project timelines. Also trained new hires in final eye technique, both in person and remotely. Wrote follow-up reports to trainings and conducted two weeks of trainings in Barcelona (March 2019). Scheduled trainings and maintained the list of new hires. Duties also included general data entry and creation of a variety of daily, weekly and monthly reports using Excel and Access. Checked reports created by other team members. Regularly sent out these reports, including to the president of the company, and kept updated recipient lists. Tracked patterns in errors found during each document review to provide feedback to production teams. Filed error reports and feedback forms on select projects.

Greater New York City Area

Part-time, remote work. Responsible for rating Google search result ads on the bases of relevance to user query, content, style, and cultural saliency. Ads were primarily in French and for Francophone websites.

New York City

Processed customers’ orders, returns, exchanges, and recalls for four luxury e-commerce websites. Answered customers’ questions and resolved complaints, thus attracting new business. Kept-up to date with details about the products offered by a range of brands. Opened and maintained customer records. Dealt with shipping issues. Acted as a gatekeeper and face for the company.

Greater New York City Area

Processed automatic online, phone and manual orders for the business-to-business end of the company. Created purchase orders, sales orders, invoices and opened claim inquiries. Corresponded with Kartell representatives and merchants, as well as with Kartell headquarters in Italy. Did some Italian to English translation of marketing materials. Responsible for setting up some oversea shipments and acquiring freight estimates for large commercial orders and for the oversight of every step of a project fulfilling a large order of furnishings for a theater in Texas, from advising on initial product choice to post delivery check-in.

Greater New York City Area

Responsible for assisting customers with questions, problem orders, and styling advice over three channels (e-mail, chat, and phone). Responsible for making some financial adjustment to orders. Skilled in the use of multiple online CRM programs. Responsible for quickly familiarizing myself with a large inventory and detailed, complex business practices.

Paris Area, France

Paris Area, France

Live-in au pair for a Parisian family. Responsible for picking up a six year old girl from school and looking after her until her parents came home. Engaged the child in various activities, took her on outings, helped her with schoolwork and taught her English.

Portland, Oregon Metropolitan Area

Tutored other students enrolled in French courses at Reed College. I explained grammar principles, aided students with pronunciation and increasing their speaking fluency, discussed literary texts and clarified their meaning, and proofread papers. Responsible for setting up meeting times with students interested in tutoring and anticipating needs and questions of students.

Bachelor Of Arts (B.A.), French Language And Literature

Education record

Attended Paris VIII-Saint Denis for one semester through the Center for University Programs Abroad (CUPA), focusing on French literature.

Education record

Attended Paris IV-Sorbonne for one semester through the Center for University Programs Abroad (CUPA), focusing on French literature.

High School Diploma