Federica Tedesco Email & Phone Number
@vromo.io
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Who is Federica Tedesco? Overview
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Federica Tedesco is listed as Senior Product Manager at VROMO at VROMO, a with 19 employees, based in County Kerry, Ireland. AeroLeads shows a work email signal at vromo.io and a matched LinkedIn profile for Federica Tedesco.
Federica Tedesco previously worked as Senior Product Manager at Vromo and Product Manager at Vromo. Federica Tedesco holds Level 9 - Postgraduate Diploma, Product Management, Distinction from Technological University Dublin.
Email format at VROMO
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AeroLeads found 1 current-domain work email signal for Federica Tedesco. Compare company email patterns before reaching out.
About Federica Tedesco
I’m a detail oriented professional with over 12 years of experience working in the IT industry.Over the years, I’ve helped 1,000+ organizations around the world in a B2B SaaS company as Customer Success Manager by taking care of onboarding, implementation, training and customer satisfaction.Previously, as Front End Web Developer for more than 5 years, I helped 100+ customers achieve their digital presence by developing, optimizing and testing responsive websites in a results-focused and fast-paced environment. When I’m not working, I love hiking, I enjoy travelling and eating my way around the world, stretching by back doing yoga and drinking coffee (strictly no milk, no sugar!)My curiosity also drives me to explore new grounds, get out of my comfort zone and to be a lifelong learner. I got my Postgraduate Certificate in Digital Marketing and recently a Postgraduate Diploma in Product Management at TU Dublin.I worked and volunteered for a year in Canada where I also managed to (in random order): work as a sous chef // dig a pond // uproot a Maple tree // cook unknown dishes for 50+ people // shovel gravel // live in a remote island without internet connection (yes, that’s right!) // walk on a frozen lake in the Rockies // live for an entire year without paying any rent hosted by amazing families I’ve never met before // kayak surrounded by seals in the Pacific Ocean // travelled non-stop for 5 days on a bus from San Francisco to New York // live in an ocean-front house and whale watching while eating lunch // build a garden and grow lettuce, kale, tomatoes, raspberries and other goodiesI consider myself being flexible, able to multitask, creative, open minded, patient, not afraid of learning new things and open to new challenges!
Listed skills include Css, Wordpress, Web Design, Front End Development, and 45 others.
Federica Tedesco's current company
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Federica Tedesco work experience
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Product Manager
Current- Managing the product development lifecycle- Owning/organizing product roadmap and acting as a bridge to our Engineering team- Taking ownership of customer feedback around the product to help determine what makes it onto roadmap and planning accordingly- Mapping product requirements and user stories- Helping with technical troubleshooting and to build out implementation methodology and strategy- Partnering with CSM to ensure teams are aligned on product releases and requests- Working with engineering team on custom integrations, ensuring best practice and high quality delivery.
Customer Success Manager
- Serve as the primary contact for onboarding, training and post go-live support.- In charge of setup and app configuration as per customers’ requirements and troubleshoot technical issues raised by them.- Being the main point of contact between the company and a number of named enterprise accounts.- Provide insights to customers to ensure that they get the most out of WorkCompass with the aim of helping grow our customer base.- Represent the voice of the customer to provide input into product, marketing and sales process.- Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed.- Understand customer outcomes by communicating with them, analyse customers' metrics, and gather other feedback via Intercom, conferencing and other communication channels.- Collaborate closely with sales/renewals team- Analyze customer data to improve customer experience- Lead UX/UI Design Curator
Escalation Manager (Backup) - Google Cloud (G Suite)
- Identifying, analyzing and initiating the escalation process based on the escalation criteria - Incident and problem management- Establish correct expectations, enforce relief and resolve through effective communication
Technical Support Specialist - Google Cloud (G Suite)
- Troubleshooting technical issues for Enterprise Businesses- Assign, research, resolve and close support cases in timely manner- Maintain case volume levels within Company Standards (i.e. closed cases, CSAT)- Achieve Team Targets and Objectives- Follow case consult process and standards- Cases handling using Salesforce - Providing technical support via phone and email- Reproducing and managing issues in test account in a timely manner- Regular follow up with customers providing recommendations, updates and action plans
Front-End Web Developer
Sous Chef
Intermediate Front-End Web Developer & Project Manager
Front-end web developer, project manager, customer assistant, SEO specialist, Google analitycs
Front-End Web Developer
Colleagues at VROMO
Other employees you can reach at vromo.io. View company contacts for 19 employees →
Kevin Roche
Colleague at VromoDublin, County Dublin, Ireland
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JR
Jason Ryan
Colleague at VromoWaterford Metropolitan Area, Ireland
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LN
Laoise Ni Chuinneagain
Colleague at VromoCounty Dublin, Ireland
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CO
Cathal O Cuinneagain
Colleague at VromoCounty Dublin, Ireland
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CD
Christine Doyle
Colleague at VromoCounty Louth, Ireland
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Federica Tedesco education
Level 9 - Postgraduate Diploma, Product Management, Distinction
Level 8 - Post Graduate Certificate, Digital Marketing & Strategy, 1.1 - First Class Honours
Bachelor Of Science - Bsc, Virtual & Graphic Design, 104/110
High School Diploma, Industrial Engineer In Computer Science
Frequently asked questions about Federica Tedesco
Quick answers generated from the profile data available on this page.
What company does Federica Tedesco work for?
Federica Tedesco works for VROMO.
What is Federica Tedesco's role at VROMO?
Federica Tedesco is listed as Senior Product Manager at VROMO at VROMO.
What is Federica Tedesco's email address?
AeroLeads has found 1 work email signal at @vromo.io for Federica Tedesco at VROMO.
Where is Federica Tedesco based?
Federica Tedesco is based in County Kerry, Ireland while working with VROMO.
What companies has Federica Tedesco worked for?
Federica Tedesco has worked for Vromo, Workcompass, Voxpro, Caorda Web Solutions, and Hilary'S Cheese Co.
Who are Federica Tedesco's colleagues at VROMO?
Federica Tedesco's colleagues at VROMO include Kevin Roche, Jason Ryan, Laoise Ni Chuinneagain, Cathal O Cuinneagain, and Christine Doyle.
How can I contact Federica Tedesco?
You can use AeroLeads to view verified contact signals for Federica Tedesco at VROMO, including work email, phone, and LinkedIn data when available.
What schools did Federica Tedesco attend?
Federica Tedesco holds Level 9 - Postgraduate Diploma, Product Management, Distinction from Technological University Dublin.
What skills is Federica Tedesco known for?
Federica Tedesco is listed with skills including Css, Wordpress, Web Design, Front End Development, Website Development, Html, Google Analytics, and Web Content Management.
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