Federico Daniel Torres Email & Phone Number

Los Angeles, California, United States

As IT Support Manager, I oversee IT support operations and manage the team comprising one dedicated IT professional. My key responsibilities include:- Team Leadership: Direct and mentor the IT support team member, ensuring efficient task delegation and workflow.- Task Supervision: Oversee daily operations, supervise performance, and ensure timely issue resolution.- Strategic Planning: Develop and implement IT strategies to enhance service delivery and operational… Show more As IT Support Manager, I oversee IT support operations and manage the team comprising one dedicated IT professional. My key responsibilities include:- Team Leadership: Direct and mentor the IT support team member, ensuring efficient task delegation and workflow.- Task Supervision: Oversee daily operations, supervise performance, and ensure timely issue resolution.- Strategic Planning: Develop and implement IT strategies to enhance service delivery and operational efficiency.- Stakeholder Collaboration: Collaborate with various departments to align IT support with organizational goals.- Continuous Improvement: Foster a culture of continuous improvement by implementing best practices and innovative solutions. Show less

Los Angeles, California, United States

As the founding member of the IT support team at a dynamic SaaS company, I have been instrumental in building and leading a robust IT infrastructure from the ground up. My key responsibilities include:- Cloud Services Management: Oversee and integrate various cloud platforms such as Google Workspace, Asana, Slack, Jira, Notion, AWS, and Monday, ensuring seamless provisioning and optimal performance.- Data Synchronization: Implement and manage large-scale multimedia file… Show more As the founding member of the IT support team at a dynamic SaaS company, I have been instrumental in building and leading a robust IT infrastructure from the ground up. My key responsibilities include:- Cloud Services Management: Oversee and integrate various cloud platforms such as Google Workspace, Asana, Slack, Jira, Notion, AWS, and Monday, ensuring seamless provisioning and optimal performance.- Data Synchronization: Implement and manage large-scale multimedia file synchronization using Resilio Connect to streamline data accessibility and efficiency.- Process Development: Develop and refine IT operational processes, including onboarding and offboarding procedures, stock management, and overall IT workflow optimization.- Procurement Management: Centralize and streamline the purchasing process for both hardware and software, ensuring cost-effective and timely acquisitions.- HelpDesk Creation: Establish and maintain an internal IT HelpDesk to provide efficient and responsive support to all staff members.- Cost Optimization: Identify and implement strategies to optimize IT costs while maintaining high levels of service and support.My role is pivotal in driving the technological backbone of the company, ensuring that our IT operations are efficient, scalable, and cost-effective. Show less

Río Tercero, Córdoba, Argentina

- Network Engineering: Designed network architecture, performed capacity planning, and managed traffic engineering using BGP and OSPF. Achievement of cost efficiency in an ever-challenging macroeconomic context by deploying CDN cache (GGC and Netflix OCA) and peering with local IXP, among other solutions.- Project Management: Led project management and process optimization efforts, ensuring compliance with regulatory requirements.- Team Leadership: Managed and mentored a team of seven… Show more - Network Engineering: Designed network architecture, performed capacity planning, and managed traffic engineering using BGP and OSPF. Achievement of cost efficiency in an ever-challenging macroeconomic context by deploying CDN cache (GGC and Netflix OCA) and peering with local IXP, among other solutions.- Project Management: Led project management and process optimization efforts, ensuring compliance with regulatory requirements.- Team Leadership: Managed and mentored a team of seven engineers and technicians.- FTTx Network Deployment: Oversaw the design, deployment, and supervision of both passive and active components (OLT, ONT, ISDB-T TV Overlay).- Wireless Links: Supervised the deployment and performance of long-range wireless links.- Internet Of Things: Led IoT projects such as climate and environmental monitoring, smart traffic lights using AI and ML, remote metering, and asset tracking, achieving a nomination for the IoT SWC Awards in “Innovative Technology” for the Smart Traffic Lights project (Barcelona, Oct 2019). https://www.iotsworldcongress.com/activities/iot-solutions-awards/iot-solutions-awards-nominees-winners-2019/ Show less

Río Tercero

- NOC Administration: Managed traffic engineering, routing (BGP, OSPF), and switching.- WISP Nodes Management: Handled WISP nodes using Mikrotik, Ubiquiti, Motorola Canopy, and Proxim Tsunami.- Web Programming: Developed web applications using MySQL and PHP.- Radio Link Management: Managed RF and SAI radio links.

Río Tercero, Córdoba, Argentina

Founder of Roca Estudio, a microenterprise established in January 2014. Specializing in recording, editing, mixing, mastering, and general music production across various genres. Proficient in industry-standard tools such as Pro Tools, Cubase, Studio One, and experienced in both analog and digital processing. This project, born from my passion for the arts, has thrived alongside my primary endeavors, showcasing a blend of creativity and technical expertise in the musical realm.

Córdoba

Software Integration and System Tester on TEAM VoWLAN solution product- Integration and System Test Automation using Bsquare TQPro tool withTVT extension.- TQPro – Rational ClearQuest data exchange interface deployment to improve testresult reporting process.- Achieved Motorola special mention “Moment” due to outstanding contribution onmanual-to-automated testing migration

- IT Tech Support leader, HW & SW maintenance and support toemployees, teachers, and students.- Network administrator.- System administrator (Linux/Windows Servers, WWW, SQL, Email, Firewalls, Proxies, Active Directory, Storage)

Río Tercero, Córdoba, Argentina

- IT technical support trainee, providing HW & SW maintenance service andsupport to employees, teachers and students.- Network administrator

Backend Developer, Computer Programming

Master Of Business Administration - Mba, Business Administration And Management, General, Doble Titulación Internacional Uvic Ucc

Ingeniero, Telecomunicaciones

Tecnicatura, Técnico En Telecomunicaciones