After years of linguistic studies and various work experiences both in Italy and abroad, I am highly motivated to continue my career in the hospitality industry, with a particular focus on customer service and service management.I’m a native Italian speaker and fluent in English, French and Spanish, which enables me to work effectively with international clients and in diverse environments. I hold a bachelor degree in Public and Corporate Communication from the University of Rome "La Sapienza" a program that provided me with a solid theoretical and practical foundation in communication and marketing. In recent years, I’ve held several positions in customer service, hospitality and retail, where I developed skills in managing customer inquiries, resolving issues, and optimizing daily operations. I'm a diligent, detail-oriented, and results-driven individual with a deep passion for customer service. I’m also deeply passionate about music, and I’m a dedicated DJ and music producer. This creative side helps me think outside the box and bring a fresh perspective to my work.