Federico Schiffer

Federico Schiffer Email and Phone Number

Technical Specialist - Costumer Support en Rational Group @ Rational Group
isle of man
Federico Schiffer's Location
Ireland, Ireland
Federico Schiffer's Contact Details

Federico Schiffer personal email

About Federico Schiffer

In Argentina, I have 4 years of experience on IT User Administration and SAP Administration. In Ireland, I’m currently working for more than two years in Technical Support.I want to continue growing as a IT professional, meeting new people and new ideas, using my skills to help and improve the place where I work.My goal is always give my best and make a difference in the workplace.

Federico Schiffer's Current Company Details
Rational Group

Rational Group

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Technical Specialist - Costumer Support en Rational Group
isle of man
Employees:
1355
Federico Schiffer Work Experience Details
  • Rational Group
    Technical Specialist - Costumer Support
    Rational Group Oct 2012 - Present
    Dublin, Ireland
    • Technical Specialist, providing first level support for software, hardware and any IT related problems.• Report and escalate end users issues to different IT departments. • Escalation point for staff in offices of Dublin, London, Australia and Costa Rica.• First contact with regular and VIP costumers.• Review and update of internal procedures.• Translations of procedures, templates, internal and external emails (English-Spanish).
  • T.G.S.
    Sap Security Administrator (Fi/Co, Hr)
    T.G.S. Jun 2008 - May 2012
    Buenos Aires
    •SAP Security Administrator, providing support and maintenance to the application.•Group of two people providing support for a total of 450 SAP users.•User ID Administration.•Roles and profiles Administration.•Transport Orders Management (Development, QA, Production).
  • T.G.S.
    Windows And Novell Security Administrator
    T.G.S. Jun 2008 - May 2012
    Buenos Aires
    • Systems Security Administrator, for a total of 1500 users.• Procedures Development for internal management, permanent contact with both internal and external users.• Network Administration: - Novell - Active Directory- VPN Management - Permissions Management on business intranet- Internet use analysis, sites and users data transfer follow-up• User-ID Management on applications owned by the organization.• IBM ClearQuest Administration (ticketing… Show more • Systems Security Administrator, for a total of 1500 users.• Procedures Development for internal management, permanent contact with both internal and external users.• Network Administration: - Novell - Active Directory- VPN Management - Permissions Management on business intranet- Internet use analysis, sites and users data transfer follow-up• User-ID Management on applications owned by the organization.• IBM ClearQuest Administration (ticketing application).• Daily Novell and Unix Back-up, tapes transport and follow-up, IBM Tivoli Management for this task. Show less
  • Telecom Personal Argentina
    On Call Operator
    Telecom Personal Argentina Sep 2007 - Jun 2008
    Buenos Aires
    •Providing advice and solution to customer problems, performing the necessary managements according to each call; - Billing claims, wrong charge mounts.- Equipment with wrong or no performance.- Issues regarding services supported by the organization.•Providing support for a 15-personal team.

Federico Schiffer Skills

Team Leadership English Active Directory Technical Support Seguridad

Federico Schiffer Education Details

Frequently Asked Questions about Federico Schiffer

What company does Federico Schiffer work for?

Federico Schiffer works for Rational Group

What is Federico Schiffer's role at the current company?

Federico Schiffer's current role is Technical Specialist - Costumer Support en Rational Group.

What is Federico Schiffer's email address?

Federico Schiffer's email address is fe****@****ail.com

What schools did Federico Schiffer attend?

Federico Schiffer attended Institute Of Technology Blanchardstown.

What skills is Federico Schiffer known for?

Federico Schiffer has skills like Team Leadership, English, Active Directory, Technical Support, Seguridad.

Who are Federico Schiffer's colleagues?

Federico Schiffer's colleagues are Giancarlo Iodice, Massimiliano Covatti, Maybelline King, Edmundo Engracio, Luis Rodríguez Salvador, Ian O'rourke, Andreas Müller.

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