Federico Fedele Email & Phone Number

Imola, Emilia-Romagna, Italy

Program Management of HR systems consolidation into a single, digital platform

Milan, Lombardy, Italy

A project to open and develop from scratch the Italian branch of one of the most relevant European multinationals operating in the business of HR outsourcing services. In particular: - Organisation of the branch from scratch, on the three main components (people, processes, and technology), and activation of the links with the parent company in Antwerp.

Greater Milan Metropolitan Area

Project to study and launch an innovative company in art conservation and digitization.

Milan, Italy

Director HR Outsourcing Line of Business, managing reorganization and cultural transformation of the division, while balancing the magic triangle: happiness of clients, happiness of employees, happiness of shareholders

Milan

Optimization of business processes to improve productivity and quality, program management for new clients start-up

Milan, Prague

Reorganize Client Service BU to improve clients’ satisfaction and meet Service Level AgreementBring cooperation between the In-Country team and the offshored team in Prague to a productive steady state.Development of business solutions to enrich service portfolio.Manage key accounts, improve cross selling, support sales with new lead, coordination of.

Milan Area, Italy

Achievements: Reorganise a BU start-up focused to serve small companies (50-300 employees) Review the business model of the BU to achieve revenues and profitability (1 Million € of recurring revenue achieved in one year, as planned).Redefine the cooperation with the external provider of the technical platform (Wolters Kluwer Italy) to improve the level of.

Milan Area, Italy

Achivements: sustainable growth of the BU revenue and margin; improve and maintain clients’satisfaction; support Sales and Marketing to acquire new clients; employees’ satisfactionRevision of BU organisation to improve service quality and make it consistent across teamsClients’ porfolio doubled in three yearsGrowth of revenues and margin achieved.

Milan Area, Italy | Lugano, Switzerland

Manager Financial ServicesAchievements: acquisition of nnew clients while meeting sales objectives and contracts profitability.Sales of projects in Banking.Monitor transition from sales to delivery to guarantee contracts’ objectives and projects’ profitability.Manage clients’ relationships while cross-selling new solutions. Development of solutions.

Milan Area, Italy | Geneve, Switzerland

Manager Financial Services and Member of the GM OfficeDuring this period I tried to start-up again the CTP Business in Italy after they developed projects in Italy thru the English and Swiss branches.I left the company some months after Novell acquired CTP to build a consulting practice.

Milan, Seattle

Achievements: Demonstrate the strategic value of Microsoft technologies in large enterprises thru design and implementation of mission-critical projects while improving Microsoft reputation as a high tech market leader in Banking.Sales and development of mission-critical projects in many main Italian Banks/Financial Services ProvidersAreas of interest.

Milan

Role: Project Manager.Main achievements: Responsible of the technology infrastructure in the project of the very first LAN-based branch system on IBM OS/2. Software Development.Team Leader of a small team of developers (5 people).Member of the “Observatory for Artificial Intelligence Applications in Banking” in Università Cattolica.Public speaker in events.

Milan

Role: Consultant.Activities: Analyst and Programmer.Development of programs in Cobol, Prolog, LISP.Systems installation in CED Borsa.1 months of training in St.Charles (Chicago).

Executive Master In Business Administration

Bachelor Of Engineering - Be