Federico R.

Federico R. Email and Phone Number

Making Businesses Better | Founder | Business Growth & Strategy @ Pura Vida Growth
Federico R.'s Location
San Jose, Costa Rica, Costa Rica
About Federico R.

From a young age, I was fascinated by the inner workings of businesses. Even then, some understood what it took to be successful - like the kid at the pet shop selling hamsters for video games (ME)! Fast forward several years later, my undergrad studies ended with me entering Corporate America with two significant years that followed. Then came real estate and business strategy, where customer service became king; an ethos very much embedded in growth which translated directly into success.Growing up, my parents instilled in me the value of hard work and dedication. Inspired by these values, I'm driven to create an unforgettable experience for those I serve. My vision is one where any company takes its place as a top provider of business growth and innovation services across Costa Rica's borders -and around the globe - always striving to improve what we offer our clients through enthusiasm and action."We rise by lifting others."

Federico R.'s Current Company Details
Pura Vida Growth

Pura Vida Growth

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Making Businesses Better | Founder | Business Growth & Strategy
Federico R. Work Experience Details
  • Pura Vida Growth
    Chief Experience Officer
    Pura Vida Growth Oct 2021 - Present
    I drive our mission to transform the experience economy, enhancing every touchpoint clients have with businesses. From creating innovative campaigns to strengthening internal cultures, I lead a team committed to sustainable growth, blending strategy, creativity, and operational excellence. My role spans from guiding international expansions—like recent market exploration in London—to leading high-impact brand events, such as the Birkenstock event launch, and forging strategic partnerships like our alliance with Alianza Mar y Tierra. Projects like Wo Kapi Café’s expansion and Transcomer’s customer-centric campaigns illustrate our focus on meaningful connections. At Pura Vida Growth, we’re reimagining business experiences worldwide.
  • Mortgage Maestro Group
    Business Partner
    Mortgage Maestro Group Feb 2021 - Dec 2023
    Denver, Colorado, Us
  • University Of Florida
    Teacher Assistant
    University Of Florida Dec 2019 - Sep 2020
    Gainesville, Florida, Us
    Assistant for three courses at the University of Florida focused on startup funding, finance, and process management. • Analyzed, graded, and critiqued 15 business plans biweekly• Acted as business advisor to students as they moved through course framework• Maintained and provided feedback on a discussion board for 70+ students
  • Kimberly-Clark
    Master Data Sme
    Kimberly-Clark Aug 2018 - Aug 2019
    Irving, Tx, Us
    • Successfully migrated finished products process from Brighton, England to Heredia, Costa Rica with 100% success margin on-site• Lead the Customer Service Champions team. Organized and presented bimonthly workshops to groups of up to 60 people and generated customer engagement programming for over 500 employees in the company• Created an online training program utilized by more than 120 internal customers across Europe, Middle East, and South Africa• Participated in Global Shared Service continuous improvement team • Interviewed, trained, and onboarded 40+ new hires across 4 divisions within Master Data team
  • Kimberly-Clark
    Customer Service Speaker
    Kimberly-Clark Nov 2017 - Aug 2019
    Irving, Tx, Us
    Think Customer Champions is a group in charge of developing and delivering the importance of the Excellence on Customer Service by recognizing the customer as a pillar for the business. Creating Values, Habits & Culture of Customer Service is a daily basis task for each area of the business. The Customer is not just your buyer, your work colleague is your customer as well.
  • Kimberly-Clark
    Master Data Analyst I
    Kimberly-Clark Oct 2017 - Aug 2019
    Irving, Tx, Us
    • Designed a training process for document submittal for 150+ employees across seven international business units. Resulting in a 98% first-input success rate across company• Supported migration of internal Customer Relationship Management system from Knoxville, TN to Heredia, Costa Rica with 100% success margin• Awarded for exceeding 90% of KPIs in Customer Service at the Global Shared Service Center
  • Peninsula Papagayo
    Temporary Job, Sales Closing Office
    Peninsula Papagayo Mar 2015 - Sep 2015
    Guanacaste, Cr

Federico R. Education Details

  • University Of Florida
    University Of Florida
    General
  • Universidad Latina De Costa Rica
    Universidad Latina De Costa Rica
    Business Administration And Management

Frequently Asked Questions about Federico R.

What company does Federico R. work for?

Federico R. works for Pura Vida Growth

What is Federico R.'s role at the current company?

Federico R.'s current role is Making Businesses Better | Founder | Business Growth & Strategy.

What schools did Federico R. attend?

Federico R. attended University Of Florida, Universidad Latina De Costa Rica.

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