Understand e-commerce landscape of Australia and Amazon search and display advertising to help mid-sized Endemic brands accelerate their business growth.

1. Understand e-commerce landscape and Amazon search and display advertising to help advertisers build relevant and effective advertising solutions. Deliver revenue goals within assigned categories. 2. Explore new business opportunities through partnering with Agencies, understanding Agency’s needs and motivational mechanism, co-working group session to generate sales leads and co-pitch to achieve win-win.3. Host group sessions and deliver the highest level of product offering educational training/sharing to advertisers.4. Dive deep on campaign performance data and reports, and work with advertising/agency team to enable optimal performance in each locale.

1.Develop and foster key relationships within assigned accounts/territory. Manage and analyze information to retain, grow accounts utilizing company's established products and services to achieve sales target.2.Make sales planning and forecasting, identify targets and carry out sales plan. Engage line manage on a bi-weekly basis to discuss sales leads, pipeline, key issues, and up-coming sales meetings/presentation.3.Identify business opportunities within existing clients and represent the company to the client in all sales related activities including sales phone calls, follow-ups, sales presentation to all levels within an organization, proposal concept generation and writing, contract negotiation in areas of commercial, financial, and legal aspects, and lead customer service team to make sure high-quality service are delivered.4.Collect market information, conduct competitor analysis, analyze market demand, review business and industry trends for effects and identify new business market opportunities to maximize sales outcomes, meanwhile give timely feedback to product team in order to continuously strengthen IMS offerings.

1.Initiate, establish, develop, maintain and grow relationships with targeted companies/contacts. Present, promote and sell all D&B’s productized services.2.Continually keep sales activity levels (cold calling, follow-ups, meetings, attending network associations, etc) high to ensure pipeline is continually strong. Track, detail and update all pre-sale activity, touches and attempts in CRM system.3.Be a key member for several company big-wins projects mainly responsible for client facing communication, project internal resources coordination; business proposal concept generation and writing, internal/external meeting organizing, and give timely feedback for projects continuous improvements.

1.Develop and foster key relationships with business executives of companies in Healthcare and Medical Devices Industries; meet their business needs; manage and analyze information to retain, grow accounts utilizing company's established sales process and tools.2.Ensure clients'​ requirements are at the forefront of all sales efforts; gain understanding of clients needs and align company's branded, integrated solutions to achieve high level of client service and satisfaction.

1.Assist L&D Manager in developing yearly training plan, in order to build a high competent team for the organization; design and conduct pre-training survey to all departments, interview different line managers, collect and analyze data, and measure training ROI.2. Training delivery: As one of the internal trainers, responsible for delivering customer service training “Essential English” and “Telephone Skills”.

Placed in Front Office department serving external customers, I did a rotation of six months in Housekeeping as supervisor role and six month in Guest Relations dealing with customer phone calls in Guest Center.