Fedi Chaabani Email & Phone Number

Assisted in calculating carbon emissions inventory following the GreenHouse Gas Protocol and developed Reduction Strategies based on the Science Based Target Initiative.Researched emerging topics related to climate change and sustainability reporting, framework and transition notably MACF(Carbon Border Adjustment Mechanism) and Product Environmental Footprint (PEF).Participated in organizational missions optimizing Processes and updating procedure manual (Guidelines, policies).

-Provided exceptional customer service by promptly responding to inquiries, resolving issues, and ensuring customer satisfaction.-Demonstrated excellent communication skills to effectively convey complex information in a clear and concise manner.-Utilized CRM software to document customer interactions, track inquiries, and follow up on unresolved issues.-Participated in ongoing training sessions to enhance product knowledge and service proficiency.

-Analyzed Financial Data through Income Statements, balance sheets, and cash flow Statements while comparing different Data entries, tracking their expenses, and extracting principal sources of Income. -Assisted in the Market research of multiple projects: Preparing the airport of Djerba to receive visitors for (XVIIIe Sommet de la Francophonie). -Learned How to sell, buy, and negotiate currency exchanges through the Tunisian Financial Market.

Education record

High School Diploma, Mathematics

High School Diploma, Bac S Candidature Libre