Information Technology Coordinator
CurrentProjects:Customer Relationship Management System:Planned and built dashboard for different department. Built a user-friendly interface by creating an Intelligent Query Architecture (IQA) to extract data from the database. Online Subscription:Designed and Deployed functional online forms for different subscriptions. Built business process.Web Design and Development:Planned, designed, developed, and documented e-commerce platform, payment gateway, inventory management, order processing, and shipping rates. Maintained and Optimized websites. User Training and Adoption, and support.Network Infrastructure:Planned and Deployed Firewall and Wireless Access Point.Procurement, Planned and Deployed Network Printers. Windows 10 Rollout: Planned, documented, and initiated the roll-out of Windows 10Migration of Network Shared Drive to SharePoint:Assessed and Planned Migration.Deployed Data Migration. User Training and AdoptionMicrosoft Entra ID:Setup and Configure Identity and Access ManagementCustomize Settings and Policies.Administration and Maintenance.Teams Phone System:Planned and Deployed Teams Phone Systems. Collaborated with vendor to integrate Public Switched Telephone Network (PSTN) Connectivity. Configure Phone System and Setup Calling Policies. User Training and Adoption. Administration and Maintenance. Password ManagerPlanned and configured 1Password platform. Application Registration and Implemented single sign-on method. User onboarding, training, and adoption. Administration, Maintenance, and Support. Cyber Security Awareness ProgramPlanned and configured Beauceron platform. Application Registration and Implemented single sign-on method.User onboarding, training, and adoption.Planned and prepared phishing campaigns.Maintenance. Administration., and Reporting.
