Fernando Antonio Foliene Email & Phone Number
Who is Fernando Antonio Foliene? Overview
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Fernando Antonio Foliene is listed as Billing Specialist | GoTo | Leader and specialist in CX | English/Spanish/Portuguese speaker. at GoTo, a company with 5 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Fernando Antonio Foliene.
Fernando Antonio Foliene previously worked as Renewals Representative - LATAM at Goto and Billing Specialist at Goto. Fernando Antonio Foliene holds Gestão Financeira, Finance And Financial Management Services from Universidade Anhembi Morumbi.
Email format at GoTo
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About Fernando Antonio Foliene
I have 10 years of experience in Customer Service. I also have experience working as a Resolutions Specialist, creating new quotes and readjusting contracts and pricing for US and Latam market. In the past three years I have been working in the finance team as a Billing Specialist helping customers and recently acting as a team lead for the Brazil team. I'm currently pursuing my degree in Financial Management and also taking investments and stock exchange courses.In all these years in the market I have developed strengths and skills such as ability to communicate, problem-solving skills, analytical know-how, management experience and technology expertise. Also, I have experience working with SalesForce, Netsuite, Zoho, Yaypay, Genesys Cloud, Microsoft products and others.
Fernando Antonio Foliene's current company
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Fernando Antonio Foliene work experience
A career timeline built from the work history available for this profile.
Billing Specialist
- Managed customers calls and e-mails with questions and invoice dispute
- Conducted interviews and onboarding of new hirers
- Delivered feedback, monthly coaching sections and performance analysis
- Collaborated with creation of new procedures, templates, and spreadsheets in Excel
- Facilitated quarterly performance review meetings global-wide
Resolutions Specialist
- Assisted Customers from Brazil, Mexico and United States
- Improved annual retention rate to 82% by owning customer’s problems
- Reduced bureaucratic processes being able to respond Customers within 24h
- Increased company incomes by renewing and creating new contracts
T2 Receptionist
- Maintained accurate records of daily transactions and cash handling
- Handled guest requests, questions and concerns effectively and promptly
- Promoted within a year due to my ability to accurately follow procedures
T1 Receptionist
Sales Assistant
- Responsible for selling credit card bundle and programs.
- Offered new financial solutions and benefits to people
- Organized interviews with possible customers, approving docs and scores
- Achieved goals and and company projects
Team Leader
- Managed group of people helping them to achieve company goals.
- Lectured and offered intangible product in different areas according to people needs
- Bolstered people beliefs and helped them to see life from a new perspective
- Elicited loyalty of customer who have joined the company
Colleagues at GoTo
Other employees you can reach at gotodesign.pt. View company contacts for 5 employees →
Cory Lorence
Colleague at Goto
Greater Cleveland, United States
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MT
Maria Terebecki
Colleague at Goto
New York City Metropolitan Area, United States
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LA
Lisa Augello
Colleague at Goto
United States, United States
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AD
Amy Dunham
Colleague at Goto
United States, United States
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PB
Peter B.
Colleague at Goto
Dresden, Saxony, Germany, Germany
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ÁK
Ádám Kovács
Colleague at Goto
Hungary, Hungary
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DC
Daniela Campos
Colleague at Goto
Guatemala City, Guatemala, Guatemala, Guatemala
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RS
Roland Szaknyéri
Colleague at Goto
Budapest Metropolitan Area, Hungary
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SC
Suzanne Condon
Colleague at Goto
Los Angeles Metropolitan Area, United States
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EM
Elisangela Melgarejo Bravo
Colleague at Goto
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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Fernando Antonio Foliene education
Gestão Financeira, Finance And Financial Management Services
Education record
Computer Technician, Informatics
High School/Secondary Diplomas And Certificates
Frequently asked questions about Fernando Antonio Foliene
Quick answers generated from the profile data available on this page.
What company does Fernando Antonio Foliene work for?
Fernando Antonio Foliene works for GoTo.
What is Fernando Antonio Foliene's role at GoTo?
Fernando Antonio Foliene is listed as Billing Specialist | GoTo | Leader and specialist in CX | English/Spanish/Portuguese speaker. at GoTo.
Where is Fernando Antonio Foliene based?
Fernando Antonio Foliene is based in São Paulo, São Paulo, Brazil while working with GoTo.
What companies has Fernando Antonio Foliene worked for?
Fernando Antonio Foliene has worked for Goto, Logmein, Radisson Blu, Favacard Argentina S/A, and Lds Church Humanitarian Svcs.
Who are Fernando Antonio Foliene's colleagues at GoTo?
Fernando Antonio Foliene's colleagues at GoTo include Cory Lorence, Maria Terebecki, Lisa Augello, Amy Dunham, and Peter B..
How can I contact Fernando Antonio Foliene?
You can use AeroLeads to view verified contact signals for Fernando Antonio Foliene at GoTo, including work email, phone, and LinkedIn data when available.
What schools did Fernando Antonio Foliene attend?
Fernando Antonio Foliene holds Gestão Financeira, Finance And Financial Management Services from Universidade Anhembi Morumbi.
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