Fernando Antonio Foliene
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Fernando Antonio Foliene Email & Phone Number

Billing Specialist | GoTo | Leader and specialist in CX | English/Spanish/Portuguese speaker. at GoTo
Location: São Paulo, Brazil 7 work roles 4 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
GoTo
Role
Billing Specialist | GoTo | Leader and specialist in CX | English/Spanish/Portuguese speaker.
Location
São Paulo, Brazil
Company size
5 employees

Who is Fernando Antonio Foliene? Overview

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Quick answer

Fernando Antonio Foliene is listed as Billing Specialist | GoTo | Leader and specialist in CX | English/Spanish/Portuguese speaker. at GoTo, a with 5 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Fernando Antonio Foliene.

Fernando Antonio Foliene previously worked as Renewals Representative - LATAM at Goto and Billing Specialist at Goto. Fernando Antonio Foliene holds Gestão Financeira, Finance And Financial Management Services from Universidade Anhembi Morumbi.

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Email format at GoTo

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Profile bio

About Fernando Antonio Foliene

I have 10 years of experience in Customer Service. I also have experience working as a Resolutions Specialist, creating new quotes and readjusting contracts and pricing for US and Latam market. In the past three years I have been working in the finance team as a Billing Specialist helping customers and recently acting as a team lead for the Brazil team. I'm currently pursuing my degree in Financial Management and also taking investments and stock exchange courses.In all these years in the market I have developed strengths and skills such as ability to communicate, problem-solving skills, analytical know-how, management experience and technology expertise. Also, I have experience working with SalesForce, Netsuite, Zoho, Yaypay, Genesys Cloud, Microsoft products and others.

Current workplace

Fernando Antonio Foliene's current company

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GoTo
Goto
Billing Specialist | GoTo | Leader and specialist in CX | English/Spanish/Portuguese speaker.
japan
Website
gotodesign.pt
Employees
5
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Company profile
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7 roles

Fernando Antonio Foliene work experience

A career timeline built from the work history available for this profile.

Renewals Representative - Latam

Current
Goto
Mar 2024 - Present

Billing Specialist

Goto

São Paulo, Brasil

• Managed customers calls and e-mails with questions and invoice dispute • Conducted interviews and onboarding of new hirers• Delivered feedback, monthly coaching sections and performance analysis • Collaborated with creation of new procedures, templates, and spreadsheets in Excel• Facilitated quarterly performance review meetings global-wide

Aug 2020 - Mar 2024

Resolutions Specialist

Logmein

São Paulo, São Paulo

• Assisted Customers from Brazil, Mexico and United States• Improved annual retention rate to 82% by owning customer’s problems• Reduced bureaucratic processes being able to respond Customers within 24h• Increased company incomes by renewing and creating new contracts

May 2019 - Aug 2020

T2 Receptionist

Radisson Blu

São Paulo E Região, Brasil

• Maintained accurate records of daily transactions and cash handling• Handled guest requests, questions and concerns effectively and promptly• Promoted within a year due to my ability to accurately follow procedures

Dec 2018 - May 2019

T1 Receptionist

Radisson Blu

São Paulo E Região, Brasil

Jul 2017 - Dec 2018

Sales Assistant

Favacard Argentina S/A

Argentina

• Responsible for selling credit card bundle and programs.• Offered new financial solutions and benefits to people• Organized interviews with possible customers, approving docs and scores• Achieved goals and and company projects

Mar 2016 - Sep 2016

Team Leader

Lds Church Humanitarian Svcs

Argentina

• Managed group of people helping them to achieve company goals. • Lectured and offered intangible product in different areas according to people needs • Bolstered people beliefs and helped them to see life from a new perspective• Elicited loyalty of customer who have joined the company

Jun 2013 - Jun 2015
Team & coworkers

Colleagues at GoTo

Other employees you can reach at gotodesign.pt. View company contacts for 5 employees →

AR Akash Raj Akash Raj Colleague at GotoBengaluru, Karnataka, India View → AL Adelaide Lippiello Adelaide Lippiello Colleague at GotoGlenshaw, Pennsylvania, United States View → MD Maylin Diaz Maylin Diaz Colleague at GotoMontreal, Quebec, Canada View → LB Leo Bravo Leo Bravo Colleague at GotoSanta Barbara, California, United States View → FV Fabiano Vivencio Fabiano Vivencio Colleague at GotoOsasco, São Paulo, Brazil View → OE Omar El-Seaghi Omar El-Seaghi Colleague at GotoDebrecen, Hajdú-Bihar, Hungary View → NK Num Kutz Num Kutz Colleague at GotoSanta Barbara, California, United States View → CP Cody Parson Cody Parson Colleague at GotoSanta Rosa, California, United States View → CT Christopher Toledo Christopher Toledo Colleague at GotoGuatemala View → AA Allan Ardon Allan Ardon Colleague at GotoGuatemala View →
4 education records

Fernando Antonio Foliene education

High School/Secondary Diplomas And Certificates

Etec Comendador João Rays
FAQ

Frequently asked questions about Fernando Antonio Foliene

Quick answers generated from the profile data available on this page.

What company does Fernando Antonio Foliene work for?

Fernando Antonio Foliene works for GoTo.

What is Fernando Antonio Foliene's role at GoTo?

Fernando Antonio Foliene is listed as Billing Specialist | GoTo | Leader and specialist in CX | English/Spanish/Portuguese speaker. at GoTo.

Where is Fernando Antonio Foliene based?

Fernando Antonio Foliene is based in São Paulo, Brazil while working with GoTo.

What companies has Fernando Antonio Foliene worked for?

Fernando Antonio Foliene has worked for Goto, Logmein, Radisson Blu, Favacard Argentina S/A, and Lds Church Humanitarian Svcs.

Who are Fernando Antonio Foliene's colleagues at GoTo?

Fernando Antonio Foliene's colleagues at GoTo include Akash Raj, Adelaide Lippiello, Maylin Diaz, Leo Bravo, and Fabiano Vivencio.

How can I contact Fernando Antonio Foliene?

You can use AeroLeads to view verified contact signals for Fernando Antonio Foliene at GoTo, including work email, phone, and LinkedIn data when available.

What schools did Fernando Antonio Foliene attend?

Fernando Antonio Foliene holds Gestão Financeira, Finance And Financial Management Services from Universidade Anhembi Morumbi.

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