Matthaios Fengoudakis Email & Phone Number

Netherlands

Netherlands

Rotterdam, South Holland, Netherlands

Lead the transshipment operations for the Benelux region, resulting in a 15% improvement in cargo handling efficiency and a 10% reduction in operational costs within the first year.Collaborate with commercial teams to align transshipment activities with the company's pricing strategy, contributing to an 8% increase in regional market share.Successfully managed high-profile accounts, ensuring a 98% customer satisfaction rate through tailored service offerings and proactive communication.

Rotterdam, South Holland, Netherlands

As Coordinator Transshipment at a container shipping company in Rotterdam, my role involves overseeing the planning, adjustment, and monitoring of transshipment cargo. This includes maintaining regular communication with a variety of internal and external stakeholders, such as suppliers, agencies, customs, agents, terminals, and local authorities.In addition to coordinating the transshipment cargo , I am responsible for preparing necessary transport documentation and declarations for local food authorities, as well as tracking import data through the local port system. I also handle IRT cargo coming from the hinterland and ensure that it is transshipped in the most efficient and effective manner in accordance with company policies.I regularly use the SAP system to track and resolve any discrepancies between work orders and invoices, ensuring that all transshipment cargo is accounted for and properly managed. I also work closely with other departments, such as terminal operations, equipment, to ensure that cargo is handled smoothly and efficiently.

Rotterdam Area, Netherlands

My tasks involved overseeing the handling and loading of cargo, ensuring that shipments are properly prepared and monitored, and engaging with customers to resolve any technical issues or escalations. This requires close attention to detail and the ability to manage multiple priorities simultaneously. Additionally, strong communication skills are essential for interacting with customers and maintaining positive relationship. Overall, these tasks require a high level of organization and efficiency to ensure that shipments are handled smoothly and efficiently.

Rotterdam Area, Netherlands

Daily interaction and collaboration with fellow students from 15 different nationalities

Palaio Faliro

As an Intern Coordinator, one of my tasks is to assist ship operators during post-fixture operations. This involves providing support and guidance to the operators as they complete tasks related to the completion of a voyage, such as cargo loading and unloading, vessel maintenance, and documentation.

Chios

As the Operations Coordinator, my role was to manage customer expectations, interact with them, and understand their needs. In this position, I was able to create a successful online communication strategy that increased customer satisfaction on online platforms by 12% for the 2016-17 season. I also implemented a new Demand forecast plan for products needed for large events, which resulted in a reduction of costs by 10%. Additionally, I participated in contract negotiations with travel agents. My daily tasks included handling and resolving customer complaints, coordinating with multiple travel agents, and scheduling tasks for the maintenance, reservations, and housekeeping departments. These efforts contributed to the smooth running of daily operations and the overall success of the company.

Chios

Selected to receive extra training and promoted from Private Corporal. Stationed in Purchaser office of the campusDaily tasks- Creating and check orders before delivery to the vendors- Operating 7.5T truck

Master'S Degree, Maritime Economics And Logistics

Modules included: Logistics and Supply Chain Management, Management Science, Marine Technology and Innovation, Maritime Logistics.

Master , Business Strategy And Economics, 8.79/10

Modules included: Financial Economics, International Business, Business Strategy and Policy, Economic Strategies and Competition Policy.

Bachelor'S Degree, Economics

Modules included: Statistics, Finance, Business Management, Risk Management, Transportation Policy and Urban Development, International.