Fehmi Can Okur Email & Phone Number

Istanbul, Turkey

İrlanda

•Review user-uploaded music content to ensure it meets platform guidelines and quality standards before release on various music outlets.•Approve, reject, or flag content based on metadata accuracy, copyright compliance, and overall content integrity.•Respond to support tickets and assist users experiencing issues with our applications, providing timely and effective solutions.•Maintain a high level of customer satisfaction by delivering excellent support and fostering positive user relationships.•Provide guidance on application usage and ensure a smooth user experience by offering effective solutions.•Manage the onboarding process for new partners, ensuring they can effectively use the platform.•Troubleshoot technical problems and escalate complex issues to the appropriate teams when necessary.•Developed a browser extension for the Review Team, speeding up the content-review process by at least 50%.

Istanbul, Türkiye

•Developed modern and user-friendly web applications using technologies such as HTML, CSS, JavaScript.•Created responsive designs optimized for various browsers and devices.•Designed consistent and maintainable CSS structures using BEM methodology.•Wrote clean, readable code and utilized version control systems like Git.•Optimized code to improve performance and SEO compatibility.

İstanbul, Türkiye

• Participated in mobile app development using Dart and Flutter.• Designed and coded basic features of the applications.• Implemented API calls to integrate external services and data into mobile applications.• Worked on structuring applications using the MVVM (Model-View-ViewModel) architecture to improve maintainability and scalability.