Feisal Ali Email & Phone Number

Singapore

Singapore

Main Roles:Setup and install network and server hardware according to business requirementsMaintain, diagnose and troubleshoot infrastructure system health and fix any issues that ariseDeploy and configure Linux server operating systemManage data center assets and inventoriesMaintain proper documentation and reports for auditing and tracking purposes.Work with data center partners to understand and ensure facilities like cooling, fire suppression, UPS system, etc are working properly and in accordance with our requirements

Singapore, Singapore

Main roles:Security Products Support (Products such as CyberArk, Axway, Tenable, Tripwire, etc).Support Product Incident Escalation and technical support (24*7 SLA) which includes onsite support and troubleshooting.Develop documentation, including help text, knowledge base articles and internal documentation.Acquire knowledge on Infrastructure, including, but not limited to, Linux, Windows, MYSQL. PostgreSQL, Tomcat, LDAP and AWS.Software and application troubleshooting.Familiarise with Windows, Linux and ESXI administration.

Main Roles:Infrastructure Planning and Management.Network Administration. Server Administration (Windows, Linux). Hardware and Software Troubleshooting. Upgrade, Patching and Backup of all components.

Singapore, Singapore

Main Roles:On-site POS hardware installation.Other PC peripherals installation. Hardware troubleshooting and repairs.Remote desktop support. Basic software troubleshooting. Network troubleshooting.

Singapore, Singapore

Main roles:Removal, decommission and termination of Baggage Handling System (BHS).Installation, commissioning and also testing of new systems for BHS.Site Safety Supervisor.Team management.Involved in Changi Airport Terminal 2 Refurbishment Project.

Singapore, Singapore

Main roles:Provide technical training to new Technical Officers.Provide technical and administrative training for Technical Officers promoting to Senior Technical Officers.Perform server switchovers.Perform database cleanup and backup.Perform PLC troubleshooting.Maintaining and monitoring Baggage Handling Systems.Fault and Incident Reporting.Preventive and Corrective Maintenance.Mechanical, Electrical, Network and Software Troubleshooting.Managing and providing training to team of technicians.Safety Brief and Checks for both site and team.Conduct Root Cause Analysis (RCA) for faults/incidents occurred.Team Inventory and equipment management.

Singapore, Singapore

Main roles:Identifying Baggage Handling System (BHS) key performance requirements.Analyze BHS condition and work flow to determine Operations & Maintenance (O&M) scope creep.Performing, verifying and documenting functional tests.Prepare and provide O&M Analysis Reports to management and customers.Research market and provide solution to existing and current problems in system.Maintaining of Quality Service by establishing and enforcing Organization standards.Maintaining professional and technical knowledge by keeping up with current technology and standards in the market.Achievements:Co-researched and co-authored Damaged and Tagless Bag Standard of Procedure (SOP) manual which was accepted as the standard SOP for all terminals in Changi Airport.

Singapore, Singapore

Main roles:Maintaining and monitoring Baggage Handling Systems.Fault and Incident Reporting.Preventive and Corrective Maintenance.Mechanical, Electrical, Network and Software Troubleshooting.Managing and providing training to team of technicians.Safety Brief and Checks for both site and team.Conduct Root Cause Analysis (RCA) for faults/incidents occurred.Team Inventory and equipment management.

Singapore, Singapore

Main Roles:Perform scheduled maintenance; Monthly (MPM), Quarterly (QPM), Semi-Annual (SAPM) and Annual (APM).Perform machine relocation.Program and set machine tool offsets and parameters.Software Installation and Programming as per manual/Customer's preference.Parts replacement, repairs and inventory.Hardware, software, program troubleshooting. (Mainly Critical Dimension Tools and Defect Analysis Tools Machines).

Singapore, Singapore

Main roles:Mechanical and Electrical Troubleshooting.Preventive Maintenance.Corrective Maintenance.Understanding Changi Airport Terminal 2 Baggage System Flows.