Felecia Waters-Ransfer, Mba, Shrm-Cp Email & Phone Number

Portland, Oregon, United States

• Managed both strategic and operational human resource activities for a non-profit seeking to end homelessness in the Portland area, including compensation, pay equity, benefits management, provider negotiation, recruitment, diversity and inclusion, and mediation/conflict resolution.• Spearheaded various employee engagement and recognition initiatives including a survey to determine needs, an Employee Appreciation Day to acknowledge all personnel, an All-Staff Week that brought all employees to the office, and a wellness week to bolster financial, mental, and physical health. • Instituted an HR support ticketing system, effectively tracking employee requests, data, and information to provide swifter and more comprehensive responses while upholding visibility.• Engaged with executive leadership to formulate and execute comprehensive DEI strategies in alignment with the organization’s mission, promoting an inclusive workplace culture.• Coordinated with the Director of Programs & Equity to refine recruitment practices, streamlining interviewing, selection, and hiring processes to attract and secure top talent.• Oversaw benefits administration, performing research into a variety of vendors to find cost-effective yet comprehensive benefits plans for out-of-area employees.

Houston, Texas, United States

• Directed various human resources functions including full-cycle recruiting, payroll processes, benefits administration, professional development, performance management, and workforce planning.• Achieved a reduction in time-to-hire by crafting precise job descriptions, developing interview guides for hiring managers, and engaging key personnel in the selection process, enhancing recruitment efficiency.• Reduced hiring costs through the creation of a robust candidate pipeline, implementing referral programs, leveraging social media, and forging partnerships with recruiters, colleges, and professional networking events, optimizing recruitment budget utilization.• Revised and updated policies, procedures, and the employee handbook, safeguarding the adherence of current best practices with the latest industry standards and requirements.

Houston, Texas, United States

• Oversaw strategic and operational functions of human resources and financial accounting including policy development, workforce planning, training, benefits, compensation, succession planning, employee relations, full-cycle recruitment, payroll processing, workplace investigations, and more.• Achieved an improvement in hiring efficiency, reducing time to hire by standardizing the talent acquisition process, including job postings, interviews, assessments, candidate selection, and background checks.• Fostered a collaborative and team-oriented environment by addressing organizational and employee needs, thereby improving workplace culture and team dynamics.• Advised leadership on resolving workplace grievances, mediation, and conflict resolution, utilizing current policies and disciplinary actions to maintain a respectful and compliant workplace.• Served as the Plan Administrator for all employee benefits programs and 403(b) plans, enhancing benefits management and employee satisfaction with plan options.

Houston, Texas, United States

Houston, Texas, United States

Houston, Texas, United States

Master Of Business Administration - Mba, Organizational Development

Bachelor Of Science In Business Administration - Bsba, Management And Human Resources