Duties: • Greet and welcome all guests with a smile and professional conversation.• Process up to 1000 plus guest arrival and departure as per day • Taking payment from guests in the form of cash or credit cards. • Answering telephone inquiries promptly & professionally & transferring calls on. • Being a point of contact for guests should they have any queries.• Dealing with and resolving customer complaints. • Coordinate with Captain’s & floor managers to ensure… Show more Duties: • Greet and welcome all guests with a smile and professional conversation.• Process up to 1000 plus guest arrival and departure as per day • Taking payment from guests in the form of cash or credit cards. • Answering telephone inquiries promptly & professionally & transferring calls on. • Being a point of contact for guests should they have any queries.• Dealing with and resolving customer complaints. • Coordinate with Captain’s & floor managers to ensure that all special requests are handles promptly. • Keeping up to date on all products, Services, Pricing & promotional offers. • Completing the night auditing procedures with accuracy and attention to detail. • Maximize sales revenues through up selling and marketing Programmes. • Provide information and literature about the Restaurant in person and via telephone. • Ensuring all relevant paperwork has been completed in order for a smooth hand-over at the end of the shift.• Handling HR related Duties.• Arranging Food / Parcels order for delivery. Show less