Zalo Official Account (Business Messaging)Analysis and Consulting: - Handled the end-to-end ETL process and managed database performance to ensure accurate and efficient data processing.- Developed and implemented comprehensive data analysis solutions to support strategic decision-making across Operations, Product, and overall business performance.- Utilized data analysis to identify opportunities and challenges, suggesting changes which were adaptable and responsive to the practical needs of the business. (Topic Modelling,…)Team management:- Led a team of 2 members, overseeing their work and ensuring alignment with project goals and deadlines.

Product Development (CS tech/ Payment features)- Implement ETL data with business rules and build automated dashboards to monitor KPI metrics.- Analyze app event data to drive valuable insights about user behavior and translate them into actionable recommendations.- Collaborate with stakeholders to conduct deep dive analysis of business problems and data issues.

- Analyze data from disparate data sources to identify data requirements.- Build dimensional models (snowflake schema) to allow for comprehensive analysis.- Create and maintain (sales/ receipts/ employee performance) dashboards for use in insights generation.- Provide training and support to end-users on self-service dashboards.

- Study financial data supplied by clients (account payables, purchase order data, receipt data, etc.) and process this data following the pre-approved guidelines into the working analysis files.- Analyze this data alongside various emails, documents to find all discrepancies which have occurred between data and actual paperwork.- Discuss findings with team and negotiate with clients via email, messages.- Identify different approaches to innovate current process.

Internship in Transfer Pricing - International Tax Services team

Internship in Finance department