Founder And Chief Executive Officer
Sugarcrest Development Group
Washington D.C. Metro Area
• Founder and leader of the legal industry's premier business development training and consulting firm. Worked with law firms and legal service providers to develop and execute strategic and tactical plans to grow their businesses and deepen their client relationships. Specific focus on industry and practice group client team initiatives, resulting in increases in revenue of 30 to 150 percent in the first year of implementation. • Pioneered key client team initiatives for major law firms, legal service providers and Fortune 500 corporations. • Recognized expert in alternative billing strategies. Served on the ABA Commission on the Billable Hour and co-author of Chapter 9: Using Win-Win Pricing as a Marketing Advantage, The Lawyer’s Guide to Marketing Your Practice, ABA Law Practice Management Section (2004).• Led and coached teams that have won multi-million dollar relationships, and spearheaded development of cross-functional service strategies, compensation models and infrastructure build-outs necessary to manage them successfully. • Designed and delivered training programs in consultative selling, business planning, client relationship management, client interviewing skills, client service, networking, mentoring, and leadership.• Facilitated and participated in the creation of affinity group-focused professional development networks at major law firms and corporations. • Created and branded the Path to Partnership® curriculum -- a full suite of over 20 training programs and consulting services for law firm partners and associates.• Authored numerous articles on law firm business development that appeared in leading print and Web publications. • Speaker at numerous professional associations and conferences such as the Institute for Women in Law Firms, Annual Meeting of the Business Law Section of the ABA, Legal Marketing Association Annual Meeting, Association of Legal Administrators, and Law Firm CFO Institute.