Felicia C. Email and Phone Number

• Creating customer profiles for each client and also provide rates • Entering shipment information into System created by Schenker called Tango• Scan and send shipment documents to our documentation team • Scheduled truckers for each pickup with LCL and FCL shipments • Created bookings for both LCL and FCL shipments • Provide Ocean Rate quotes through the employee portal • Handle incoming request via phone, email from shippers and overseas agents• Provides customer support

Prepare and issue documentation by • Entering shipment information.• Creating bookings • Submitting AES transmission.• Handle LCL and FCL shipments.• Print and send shipment documents (scan if necessary) and freight invoice• Entering shipment information into AS400 • Scan documents into the system for visibility

To process ocean export shipments in cooperation with customer service group with high accuracy using proprietary forwarding systems to ensure operational excellence and high productivity.• My account is with Caterpillar the Asia Pacific Department / FCL and RORO• Arranges the movement of ocean freight on behalf of exporters and for DHL's export product lines. Serves as the single point of coordination between customers, and shipping carriers. • Responsibilities include: • Preparing, issuing, and submitting documents necessary to complete the export process; • Ensuring service commitments are achieved and maintained in accordance with client and company objectives; • Ensuring that the quality system is implemented and maintained within area of responsibility; • Providing clients with advice concerning terms of delivery, payment, insurance and all other services affecting their needs; and • Ensuring invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.• Ability to effectively multi-task.• Detail oriented.• Ability to work in fast paced environment.

To process ocean export shipments in cooperation with customer service group with high accuracy using proprietary forwarding systems to ensure operational excellence and high productivity.• My main account was Yamaha LCL, FCL and RORO • Review documentation with Shipper's Letter of Instruction (SLI) and/or Letter of Credit for accuracy of:• shipper / consignee / marks and numbers;• Calculations of weight, volume, dimensions, inland freight charges, goods description, clauses and delivery terms. Ensure Third Party documents for accuracy. • Communicate with Customer Service group for any requirements and/or exceptions found in freight instructions/documents.• Prepare and issue documentation by:• Entering shipment information.• Submitting AES transmission.• Print and send shipment documents (scan if necessary) and freight invoice; • Issuing (if required) Commercial Invoice, Certificate of Origin, Insurance Certificate and any other documents. • Arranging for legalization of documents (if necessary). • Assure that file contains all necessary document copies in proper sequence• Ensure highest level of data quality by processing the shipment accurately.• Ability to effectively multi-task.• Detail oriented.• Ability to work in fast paced environment.• Team player.

Prepare and issue documentation by:Entering shipment information.Submitting AES transmission.Print and send shipment documents (scan if necessary) and freight invoice; Issuing (if required) Commercial Invoice, Certificate of Origin, Insurance Certificate and any other documents. Arranging for legalization of documents (if necessary). Arranging for inspection (if necessary).Ability to effectively multi-task.Excellent application skills and competence.Ability to work in fast paced environment.Team player.

Bar Tender and Waitress