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Experienced professional with strong leadership and relationship-building skills. Over 10 years experience in the fields of customer service, talent acquisition, case management, and human resources management. Strong work ethics with a willingness to exceed the expectations of both leadership and cutomer base.
Prince William County Department Of Social Sevices
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Human Services SpecialistPrince William County Department Of Social Sevices Jul 2020 - PresentWoodbridge, Virginia, United States
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Case ManagerShelter House, Inc Oct 2018 - Jul 2020Church Of God In Christ -
Employment SpecialistShelter House, Inc Oct 2016 - Oct 2018
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Job CoachFreshministries Sep 2012 - Aug 2016Assist adult students enrolled in the vocational training program, with interview skills, resume and cover letter writing, facilitated training on how to effectively search for jobs, and coordinated interviews with potential employers for possible employment for the students before graduating from the program. -
Case Manager For Youth ProgramFreshministries Nov 2011 - Aug 2016Manage a caseload of 25+ at risk youth referred to the program from Department of Juvenile Justice and State Attorney Office Diversion Program, assist with those students who may have dropped out of school prior to their arrest to re-enroll back into school, assist families with resources.
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InstructorFreshministries Jan 2014 - Mar 2014Provide vocational training in the Hospitality Industry.
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Job Coach/Case ManagementFreshministries, Inc. Nov 2012 - Jan 2014Jacksonville, FloridaResponsible for networking with the hospitality/hotels industry and healthcare industry. FreshMinistries LifePoint Career Institute provides training in the hospitality and nursing assistant industry. As the job coach I network with employers in those industries to interview our students upon completion of the program. Other duties include: Coordinating job fairs, network and develop new partnerships, assist students with enhancing his/her job search skills/techniques, facilitate workshops on customer service, oversee and enforce the schools policy, as case manager it my responsibility to discipline any students who is not adhering to the schools policy, refer students to resources available within the City of Jacksonville.
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Parent LiaisonFresh Ministries, Inc Oct 2011 - Nov 2012Improve the quality and quantity of school choice options for Florida families with the goal to increase the academic achievement of students currently in lower-performing schools by providing parents with information and resources to enable students to transfer to higher-performing schools.
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Economic Sufficiency Specialist IDepartment Of Children And Families Nov 2010 - Oct 2011Answered incoming calls from clients receiving public assistance such TANF, Food Stamps, and Medicaid, provided clients on the program with information regarding his/her application, applied changes to his/her case, answered questions about the benefits he/she was receiving, met company goals and objective, provided excellent customer service, determined eligibility of new clients applying for benefits, deescalated customer complaints.
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Account Service RepresentativeAdt Security Services Jun 2005 - Nov 2010Answered customer's billing questions about his/her monitoring services, provided technical assistance.
Felicia Garrison Skills
Felicia Garrison Education Details
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Human Resources Management -
Management -
Business Management Technologies
Frequently Asked Questions about Felicia Garrison
What company does Felicia Garrison work for?
Felicia Garrison works for Prince William County Department Of Social Sevices
What is Felicia Garrison's role at the current company?
Felicia Garrison's current role is Human Services Specialist at Prince William County Department of Social Sevices.
What is Felicia Garrison's email address?
Felicia Garrison's email address is fe****@****use.org
What is Felicia Garrison's direct phone number?
Felicia Garrison's direct phone number is +190453*****
What schools did Felicia Garrison attend?
Felicia Garrison attended Southern New Hampshire University, University Of Phoenix, Florida Technical College.
What are some of Felicia Garrison's interests?
Felicia Garrison has interest in Social Services, Kids, Cooking, Investing, Politics, Sweepstakes, Nascar, Electronics, Home Improvement, Reading.
What skills is Felicia Garrison known for?
Felicia Garrison has skills like Training, Customer Service, Public Speaking, Team Building, Nonprofits, Community Outreach, Fundraising, Event Planning, Microsoft Office, Social Services, Policy, Teaching.
Not the Felicia Garrison you were looking for?
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Felicia Garrison
Greater Bloomington, Illinois Area -
1freshministries.org2 +190435XXXXX
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3gmail.com, outdoorlinkinc.com, bathfitter.com1 (800) 8XXXXXXX
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