Felicia Mcmullen Email and Phone Number

Transport elderly and disabled passengers. Interact with the public and provide excellent customer service. Document activities in accordance with local policies and procedures. Pick up all clients on time and deliver them to their destination according to the passenger manifest. Ensure the safety of all passengers by using appropriate on-board restraints as required. Ensure safe and clean vehicle condition at the start and end of each shift. Communicate with dispatch via two way radio. Accurately collect and reconcile cash fares collected from customers.

Assigned by Partners in Diversity to act as a receptionist for (Special Education Local Plan Areas) thru Los Angeles County Office of Education. Duties included organizing paperwork, answering a multi-line phone system, taking messages and creating informational packets for distribution. Set up conference room for meetings.

Autism Speaks – Input all donation information into centralized database.National Planning – Process notification of address changes for various insurance representatives. General filing of insurance representative licensing documents and testing results. Assist in processing agent termination paperwork. Set up ability for agents to work out of state and with various insurance companies.

Process and handle payments and checks for Verizon. Verify payments are applied to the correct account and in the correct amount.

Prepared and mailed invoices daily. Enter data into database. Write up work orders and verify carpet stock inventory. Answer multiple phone lines, schedule appointments for installation and repairs while providing exemplary customer service. Light accounts receivable and bookkeeping duties as assigned.

Maintained records of all invoices and transactions; billed freight according to bill of lading. Filing, faxing, and photocopying documents. Maintain monthly reports and researched missing payments and locate documents per report.

Los Angeles Air Force Base - Created and maintained patient files/records. Made follow up calls to patients that hand carried in their medical records information from other locations. Researched, sorted, and filed loose documents. Checked records in and out to medical providers. Located records and ensured appropriate documents where available prior to patient visits. Photocopied medical records upon request.