Led and mentored a team of up to 6 HR Business Partners and Generalists, facilitating their daily strategic HR activities and contributing to overall departmental goals.• Planned, organized, and managed HR functions and operations, including supervisory activities related to staffing, work assignments, hiring, termination, and performance reviews, ensuring operational efficiency.• Instituted strict compliance with established system policies, procedures, and practices within HR services, mitigating potential legal risks.• Acted as a primary contact for staff relations issues, ensuring timely and compliant handling of staff complaints, issues, and policy violations.• Oversaw new-hire orientations, effectively introducing new employees to organizational culture and business processes, enhancing their initial experience.• Facilitated communication within the staff, promoting active participation in staff engagement activities and events to foster a positive work environment.• Collaborated with department leadership to assist with goal planning and action plans, conducted audits, and provided metrics to leadership to facilitate informed decision-making.• Partnered with department leadership on recruitment strategy for hard-to-fill positions, leveraging strategic sourcing techniques and personal expertise to fill vacancies.• Acted as an internal frontline support for inquiries from staff, managers, and leadership regarding HR processes, policies, and procedures, enhancing internal communication and clarity.• Educated management on HR systems and policy interpretation, ensuring comprehensive understanding and adherence to HR protocols.• Participated in multiple cross-functional projects, providing critical HR guidance, ensuring policy compliance, and contributing to successful project completion.• Designed and facilitated Leadership Development training programs, bolstering management capabilities and promoting continuous learning within the organization.

In this pivotal role, I supported HR operations by leading due diligence and integration efforts for clients, effectively managing and administering HR policies and programs in line with company policy, objectives, and governmental regulations.• Developed and implemented HR practices and strategies that aligned with specific, measurable business goals, directly collaborating with employees, managers, and senior leaders.• Led strategic people initiatives, such as organizational change/growth management, talent planning, and management development. Proactively resolved people issues, identifying root causes and mitigating future occurrences.• Guided managers and employees through employment processes, ensuring consistency, fairness, and compliance. Conducted investigations for complex policy-related issues and provided appropriate recommendations.• Assisted in coordinating annual talent reviews, performance goal setting, performance reviews, development planning, and compensation planning to support employee development and retention.• Facilitated manager orientations, coaching sessions, team-building exercises, and interventions to enhance manager and team effectiveness.• Assisted in annual surveys, analyzed feedback, and coordinated action planning to continuously improve employee satisfaction and engagement.• Managed the exit process for assigned client groups, conducting exit interviews and analyzing data to identify trends and actions to improve retention.• Facilitated communication and knowledge sharing within the HR team and across other functional teams, ensuring stakeholder buy-in, key resource involvement, and effective execution.• Developed working relationships with project teams, management, and external clients, fostering a collaborative work environment.• Ensured compliance with all Federal and State laws, mitigating legal risks and maintaining high standards of business practice.

Director of HR/ Senior Consultant