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Felicia E. Phillips Email & Phone Number
Customer Success Manager
at
Kroger
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✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager
Location
San Francisco, California, United States
Company size
Who is Felicia E. Phillips? Overview
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Quick answer
Felicia E. Phillips is listed as Customer Success Manager at Kroger, a company with 138359 employees, based in San Francisco, California, United States. AeroLeads shows a matched LinkedIn profile for Felicia E. Phillips.
Felicia E. Phillips previously worked as Media Director at Culture Rich Media and Media Analyst at Ad Results Media. Felicia E. Phillips holds Associate Of Arts - Aa, Liberal Arts, Arts & Humanities from Los Medanos College.
Company email context
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Kroger
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Profile bio
About Felicia E. Phillips
Felicia E. Phillips is a Customer Success Manager at Kroger. She possess expertise in leadership, microsoft office, customer service, microsoft excel, management and 7 more skills. Colleagues describe her as "I’ve known Felicia for 6 years or more. I met her first through the Audio Engineering Society and after meeting her at multiple Bay Area audio events and keeping in touch over the years I decided to bring her on board to assist me on a few projects within my music production / engineering practice. She assisted me on several audio projects as an editor and took great care on the task at hand, paying close attention to detail and responding to feedback very positively. Felicia is a very passionate and dedicated person with an always learning mindset and wonderful disposition. She will be a fantastic addition to any team looking for a serious team player who is willing to put what it takes to ship with high standards results. I can’t wait to see where she goes next in her new audio endeavors. " and "I had the pleasure of working with Felicia from August 2020 until Dec 2021 on my podcast, This Intentional Life. Felicia was an above and beyond podcast editor and producer. She supported my co-host and I who were first time podcasters to create a beautiful offering that our listeners loved. She reviewed every single episode multiple times with keen attention to detail and a lot of heart and skill. There were some initial challenges with our audio (we recorded it in areas that created an echo) and we also needed to sync various recordings and make them into one. Felicia listened intently to each episode and smoothed out the audio so that we sounded flawless. Overall, Felicia has a strong work ethic and relationship building skills, excellent and timely communication, she's open and receptive to feedback and has the biggest heart in the game. During our work together, Felicia was extremely professional and I would trust her in any situation at any level. Bottom line: Felicia is a rockstar, I see her excelling in visioning, ideation, strategy, execution and relationship management of any digital media platform and more. I 100% recommend her and plan to hire her again. Yes Felicia!"
Listed skills include Leadership, Microsoft Office, Customer Service, Microsoft Excel, and 8 others.
Current workplace
Felicia E. Phillips's current company
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Kroger
6 roles
Felicia E. Phillips work experience
A career timeline built from the work history available for this profile.
Media Director
Current
Culture Rich Media
Delivered expert technical support for a range of creative services, spanning advertising, podcasting, voiceover, and musical projects. Demonstrated a profound understanding of project/product-related queries, resolving customer issues promptly and providing effective solutions. Implemented metrics to track query resolution times, achieving a 20% reduction.
Jul 2018 - Present
Media Analyst
Orchestrated and optimized campaigns for key accounts, including Sleep Number, FanDuel, Ritual, and other QC brands, across diverse media channels. Successfully onboarded clients, conducted proficient analysis of paid campaign execution, and regularly updated reporting dashboards. Implemented metrics to demonstrate technical aspects, ensuring clients'.
Oct 2021 - Apr 2022
Audio Instructor
Developed curriculum and taught classes in Creative Technology & Digital Media production.Adjusted and improved material flexibility in response to innovations in field and technological delivery options, leveraging student feedback and other data for continuous improvement.Coordinated outreach events, managed projects and presentations showcasing student.
May 2021 - Jan 2022
Assistant Engineer & Project Manager
Managed over 50 recording and post-production sessions; reserving studio space, contracting artists, technical staff and maintained studio facilities: setup, break down, inventory management & troubleshooting.Improved client relations by implementing new Data Integration tools and Loyalty Program.Developed and presented progress reports, proposals and.
Mar 2021 - Dec 2021
Media Arts Director
- Generated significant commitments and awards from corporations, foundations and government entities; totaling over$350k per year.
- Cultivated & Maintained relationships with internal and external partners and community organizations.
- Developed and implemented highly successful strategic growth plans.
- Created fundraising plans and progressed towards goals with identification and solicitation of new donors.
Jan 2013 - Jun 2018
Team & coworkers
Colleagues at Kroger
Other employees you can reach at thekrogerco.com. View company contacts for 138359 employees →
JS
Jamie Sinkhorn
Colleague at KrogerLouisville, Kentucky, United States, United States
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MK
Michelle Kent
Colleague at KrogerUnited States, United States
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NM
Neelam Mehboob
Colleague at KrogerDetroit Metropolitan Area, United States
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DF
Denzel Fowler
Colleague at KrogerMilwaukee, Wisconsin, United States, United States
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MP
Mikenna Parker
Colleague at KrogerAtlanta Metropolitan Area, United States
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TS
Tyler Swanner
Colleague at KrogerColumbus, Ohio Metropolitan Area, United States
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PR
Paulina Ramirez
Colleague at KrogerGreater Lexington Area, United States
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JP
James Priday
Colleague at KrogerDublin, Ohio, United States, United States
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GL
Greg Lundberg
Colleague at KrogerGreater Phoenix Area, United States
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HR
Hannah Riffe
Colleague at KrogerClothier, West Virginia, United States, United States
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Jamie Sinkhorn
Colleague at KrogerLouisville, Kentucky, United States, United States
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MK
Michelle Kent
Colleague at KrogerUnited States, United States
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NM
Neelam Mehboob
Colleague at KrogerDetroit Metropolitan Area, United States
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DF
Denzel Fowler
Colleague at KrogerMilwaukee, Wisconsin, United States, United States
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MP
Mikenna Parker
Colleague at KrogerAtlanta Metropolitan Area, United States
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TS
Tyler Swanner
Colleague at KrogerColumbus, Ohio Metropolitan Area, United States
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PR
Paulina Ramirez
Colleague at KrogerGreater Lexington Area, United States
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JP
James Priday
Colleague at KrogerDublin, Ohio, United States, United States
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GL
Greg Lundberg
Colleague at KrogerGreater Phoenix Area, United States
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HR
Hannah Riffe
Colleague at KrogerClothier, West Virginia, United States, United States
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3 education records
Felicia E. Phillips education
Associate Of Arts - Aa, Liberal Arts, Arts & Humanities
Associate Of Arts - Aa, Communications
Recording Arts, Recording Arts Technology/Technician
FAQ
Frequently asked questions about Felicia E. Phillips
Quick answers generated from the profile data available on this page.
What company does Felicia E. Phillips work for?
Felicia E. Phillips works for Kroger.
What is Felicia E. Phillips's role at Kroger?
Felicia E. Phillips is listed as Customer Success Manager at Kroger.
Where is Felicia E. Phillips based?
Felicia E. Phillips is based in San Francisco, California, United States while working with Kroger.
What companies has Felicia E. Phillips worked for?
Felicia E. Phillips has worked for Kroger, Culture Rich Media, Ad Results Media, Women'S Audio Mission, and Burgundio Records.
Who are Felicia E. Phillips's colleagues at Kroger?
Felicia E. Phillips's colleagues at Kroger include Jamie Sinkhorn, Michelle Kent, Neelam Mehboob, Denzel Fowler, and Mikenna Parker.
How can I contact Felicia E. Phillips?
You can use AeroLeads to view verified contact signals for Felicia E. Phillips at Kroger, including work email, phone, and LinkedIn data when available.
What schools did Felicia E. Phillips attend?
Felicia E. Phillips holds Associate Of Arts - Aa, Liberal Arts, Arts & Humanities from Los Medanos College.
What skills is Felicia E. Phillips known for?
Felicia E. Phillips is listed with skills including Leadership, Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Research, and Project Management.
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