Felicia Jackson Mann Email & Phone Number

New York, NY, US

Responsible for overseeing and optimizing organizational processes, strategic planning, and resource management to support BRAG's mission of empowering diverse talent in retail leadership. Oversees initiatives to enhance efficiency, promote growth, and ensure seamless execution of key programs focused on internships, scholarships, memberships, and.

Newark, New Jersey, US

Drive operational success and growth by optimizing efficiencies and effectiveness of the company.Develop and implement operational strategies that align with the organization's overall goals and objectives, defining performance metrics, KPIs, and long-term plans. Efficiently manage resources, including personnel and budgets to optimize productivity and.

Midvale, Utah, US

Drove high-impact initiatives to enhance Enterprise Resource Planning across accounting, procurement, project management, risk management, compliance, and supply chain. Established cross-vertical partnerships to ensure successful implementation, communication, and business impact of IT projects. Realized an adoption of process changes among IT Project.

Midvale, Utah, US

In this capacity, drove and delivered evolving technologies to accelerate the omnichannel experience. Researched business trends and collaborated with cross-functional teams to identify opportunities to integrate new features in Point-of-Sale applications. Worked closely with various business units across the matrix, defining processes to incorporate.

Midvale, Utah, US

Enhanced the in-store experience by guiding the Store Operations team through strategic initiatives to ensure operational excellence in areas of customer acquisition and retention. Highlights in this position—improved mobile technology adoption rates by 50%, streamlined operational processes through partnerships with various brands, promoted innovation by.

Midvale, Utah, US

Drove system upgrades by aligning system enhancements with company objectives. Created collaborations across the matrix to deliver consistencies via the in-store, online, and mobile device experience. Enhanced visibility of new merchandise by creating a new website application. Improved the Return-to-Vendor protocol by switching from manual key-entry.

Midvale, Utah, US

Increased the operational performance and processes of over 1,000 stores and led the Store Operations team in point-of-sale and registry improvements and supply chain optimization. Created GUI mobile applications to enable Staff Associates to increase efficiencies when executing various tasks. Oversaw improvements in operational procedures..

Midvale, Utah, US

In this position, oversaw store-line merchandising system development and implemented system enhancement processes to improve efficiencies and reduce labor cost. Created auditing systems to improve the collection and accuracy of data related to marketing initiatives. Key wins—increased data accuracy by 25%, rolled out supply chain applications, resolved.

Partnered with management to identify revenue optimization methodologies and performance metrics. Key wins—designated by executives to oversee a system conversion project for retail locations, streamlined inventory and sales management processes by revamping operational protocol, tested, and implemented new retail applications to various retail locations.

Grew profit margins by addressing operational inefficiencies, exceeding profit goals by 3% with an increase in comparative store sales of 16%. Supervised, trained, and mentored Associate Buyers.

Optimized the distribution of merchandise by reviewing sales trends and historicals. Oversaw the budget with a consistent evaluation of weekly sales and inventory reports. Implemented automation to address poor-performing merchandise distribution processes. Consolidated data with a 360 perspective of the business to eliminate the need for senior managers.