Program Advisor for information technology and cybersecurity student training curricula.

QPC is a full-service IT consulting and managed services company specializing in information security risk management. Our solutions deliver consistent long-term results for clients.QPC is a top technical WatchGuard partner in North America.• Function as vCTO and vCISO of clients' businesses by contract; responsible for budgets, vendor management, management of internal IT personnel, talent acquisition, policies, and more• R&D solutions, establish and refine standards, create go to market strategies with legal compliance documentation for solutions• Manage technical engineers and service delivery• Define standards, policies, processes for converged NOC/SOC services• Manage client relationship and expectations using CRM and professional communication skills• Manage other IT vendors for clients, review and negotiate contracts on behalf of clients, ensure client interests are protected• Design, implement, and support Active Directory domains w/ multiple sites and WAN replication• Design, implement and support networks with dual WAN, site-to-site VPNs, remote client VPNs, and all associated network services such as DNS, DHCP, and IPSec• Install routers, complex multi-WAN/multi-LAN firewalls, and wireless networks• Install, upgrade, and support standard business applications and 100+ specialty apps for clients; manage SQL and other database servers to support specialty apps• Perform public-facing domain, DNS, website, and email migrations• Design, implement, and support full disaster avoidance and recovery systems for clients’ infrastructure, email and specialty apps• Develop and mentor other IT personnel• Lead architect/engineer for hybrid Office 365 migrations• Engineer, define, implement standards for Microsoft 365, EntraID, Purview, Intune• Lead projects to define and implement data classification, data retention, data compliance in SEC-regulated entities• Audit/assess security configurations; define secure configuration standards and systems

Rabbit whispering, rabbit breeding and training, training humans how to properly take care of their rabbit companions. I wrote a couple small books to help the new human companions of Aristocrats therapy rabbits be successful in their care and handling of their new rabbit companions.Engineering and supplying superior rabbit housing for healthy, happy rabbits. Author of rabbit books. Inventor of superior rabbit watering systems that are frost free. Visit the therapy rabbits podcast. https://therapyrabbits.podbean.com

Host Saturday computers and technology radio show on national public radio WGTD 91.1FM.Educate IT professionals and the general public on security and technology-related topics.

Lead and manage a national services team of engineering staff that provide full service MSP and consulting services for 40,000 clients nationally. Lead Office 365 migrations, network security and re-engineering projects, and server virtualization projects.Improve processes, create engineer onboarding and training documentation. Design and document quality assurance processes for projects.

As the director of IT for R/KCAA, I was responsible for managing the network infrastructure, server, application and PC platforms for over 100 knowledge workers at 7 facilities. I planned, coordinated, directed, and designed all operational activities of the IT organization and provided direction for IT support solutions. I worked with the business units to know their needs and processes so that IT solutions could be implemented to match their needs in a cost-effective way which also integrated with the rest of the organization. I also managed all vendor relations for the agency in the area of anything technology-related.

• As Technology Director, manage the design and implementation of http://wwe.org website; implement email system and manage external domain migration; migrate voicemail system from POTS to electronic system that emails voicemails to appropriate board members• As Treasurer, audit organization financials, and obtain directors and officers liability insurance• As board member, assist with membership growth and programming development efforts

• Completed the design of Active Directory including full multi-level security policy and 188 page design document• Implemented three Active Directory domains within two different forests (company-wide)• Led the development of a global support structure for servers• Developed and implemented account policy for member servers, the master, and trusted domains• Performed security audit of 150 servers and produced gaps analysis report with prioritization and project cost estimates to correct gaps• Created 16 audit procedures and implemented them for the Windows server infrastructure• Developed, documented, implemented global Time Service for the domain and clients• Developed and implemented global Windows server security standards• Compiled all server migration techniques into a document usable worldwide for server migrations• Developed file server storage usage policy• Wrote 75+ technical documents for both technical and end-user staff

• Administered and maintained 375 enterprise-wide printers• Administered and maintained 10 business-critical specialty application servers• Provided client-facing support and training on specialty client-server applications• Developed imaging process and standards for standard and engineering systems PCs• Designed, implemented, administered, and maintained the enterprise-wide backup and disaster recovery solution• Developed and performed full training for Modine disaster recovery support staff• Played a key project leader role in 13 separate business-critical Y2K and upgrade migrations• Participated in the development of corporate-wide short- and long-range network, desktop, and messaging strategies (LAN, WAN, Dial-Up)• Served as project leader for desktop and network operating system projects• Provided second- and third-level technical support for the Network Services Department• Developed process and procedure standards and documentation and trained support staff