Felicia Lawson, Csm, Dasm Email & Phone Number

United States

Obsidian provides Cyber Security and Privacy Support services to the Department of Education’s Office of Federal Student Aid (FSA) Enterprise Security Group(ECG).Obsidian's employees support Information Systems Security, Data Center Security, ISSO management and Communications.

Aiken, South Carolina

• Deliver direct support to 5 senior managers and 6 key decision-makers for a location of 30 employees while managing key administrative functions, such as payroll reporting and accounts payable processing• Facilitate weekly meetings, routine lunch-and-learns, semi-annual employee gatherings, and ad hoc meetings to strengthen company-wide communications and employee engagement • Coach and develop team members on the use of computer applications and company processes• Maintain relevant metrics and data to aid in accurate reporting to stakeholders• Serve as liaison between the organization and SRS Badge Office, preserving security by initiating background checks and managing mandatory training for employees and subcontractors

Augusta, Georgia Area

• Provided administrative support in fast-growing, small business to the principal, 2 business owners, and 5 senior leaders while expertly managing shifting priorities• Directed Human Resources processes, including onboarding, offboarding, confidential employee relations, benefits enrollments, and employee recognition initiatives• Boosted productivity and maximized stakeholder satisfaction by owning and maintaining complex calendar for multiple leaders • Reduced 75% of physical waste and storage footprint by overhauling and improving filing system — researched, selected, and drove implementation of physical to digital, shared filing system • Decreased employee turnover and on-site accidents by 50% and lowered workers compensation premiums by implementing and administering Drug-Free Workplace program, including pre-employment and random drug screenings and education

Augusta, Georgia Area

• Led administrative department at the industry’s top home security provider for 5 senior managers and 5 key decision-makers in a fast-paced environment • Maintained schedules for 15 sales reps and 20 technicians across multiple departments• Facilitated routine company meetings, quarterly town halls, and annual holiday gatherings• Served as point of contact for Human Resources department, facilitating pre-employment screening and onboarding, EEO reporting, and overseeing sensitive employee matters with the utmost discretion and respect• Reduced storage footprint by 50% and increased employee productivity by championing project to convert archaic, fixed-aisle shelving system with 10k+ customer files to color-coded, gliding track system

Earned Credits Toward Bachelor Of Arts (B.A.), Business Administration And Management, General

Earned Credits Toward Bachelor Of Music (B.M.), Music Teacher Education

Diploma

Activities and Societies: Ladies Choir, AP Choir, Drama, Latin Club