Felicia Lyn Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

West Midtown, Atlanta

Atlanta, Georgia

Downtown Atlanta

• Maintained a synergetic relationship with several global and local accounts, which in turn resulted in a high level of repeat guests and project teams to the hotel.
• Engaged with intermediaries and third party companies to uncover new opportunities for the hotel.
• Assisted in overseeing inventory maintenance and implementing revenue strategies across group and transient segments, to ensure maximum profitability was achieved.
• Created and maintained marketing collateral to highlight key selling points and services of the hotel and the AC Brand.

Aloft Atlanta Downtown

• Partnered with Travel Managers and Procurement Teams from various companies to establish negotiated, volume rates and value added benefits for their associates.
• Coordinated special events and Live@Aloft functions for SPG Reward Members on a bi-weekly basis.
• Attended various industry events and tradeshows to promote the hotel’s unique benefits and features.
• Created sales collateral and hotel signage that embodied Marriott’s Lifestyle Brand philosophies.

Greater Atlanta Area

• Represented (72) Marriott Hotels within the Georgia, Nashville, and New Orleans Markets. Facilitated customer inquiries and lead requests by aligning customer preferences with the appropriate brand.
• Contributed to group and catering sales initiatives, in both Corporate and SMERF segments.
• Worked strategically with revenue management to maximize profitability and win market share by booking the most appropriate business for our hotels’ specific sales strategy.
• Continuously exceeded sales and customer service goals.

Marietta, GA

• Provided clients with the most appropriate promotional tools to reach their target audiences and encourage growth and profitability in their respective industries.
• Managed various trade show exhibits across the country to promote the company’s products and services, and to qualify potential leads and new areas of opportunity for market penetration.
• Maintained strategic relationships with key suppliers to ensure the timely delivery of product at the highest level of quality for the company’s top accounts.
• Implemented and maintained our company’s CRM System to ensure accurate and up to date information was readily available to all staff.
• Developed creative content designed to advance our client’s branding strategy, while complementing various marketing efforts and campaigns across different channels.
• Served as a constant source of knowledge on new product offerings, system enhancements, and innovative design concepts for our dynamic team of sales executives and production managers.

Atlanta, GA

• Updated the company’s website on a weekly basis by adding new products and promotions.
• Created and maintained effective social media and email campaigns that generated higher sale volumes and encourage repeat business.
• Managed displays at local merchandize trade shows to promote company products and services.

• Created and maintained the company’s social media marketing plan to raise brand awareness.
• Managed the redesign of the company’s website and evaluated its performance using Google Analytics.
• Collaborated with the marketing director to create press releases and blog articles.
• Assisted with administrative tasks such as scheduling appointments, filing, and conducting research.